Manager III, Software Development, SCOT-Fulfillment Optimization, Outbound Optimization

Manager III, Software Development, SCOT-Fulfillment Optimization, Outbound Optimization

Join the Fulfillment Optimization team and help drive optimization of Amazon's outbound volume for maximized flow efficiency! You will lead systems that calibrate continuous optimization of Amazon package flow, handle hundreds of millions of orders per week globally, capture and visualize big data from the order and shipment flow, and simulate what‑if scenarios that help make billion‑dollar decisions.

Today, Amazon fulfillment network faces new challenges associated with faster‑than‑ever speeds, and higher‑than‑ever volumes. Amazon fulfills most orders using First Party network resources, which represent sunk cost investment that needs to be utilized to the full. This calls for a shift from the myopic problem of per‑package assignment to solving global‑optimality problems, sometimes resulting in making intelligent sub‑optimal choices locally for the sake of globally optimal network that follows a well‑coordinated system built around a consistent set of goals.

This space requires a high level of strategy, engagement, execution, and operations to evolve the fulfillment capabilities for the next decade and solve 21st‑century problems with 21st‑century technologies. This initiative is fundamental to Amazon’s future success, and will provide great personal satisfaction and career development as we tackle some of the most intriguing transportation problems.

The perfect candidate will thrive outside of defined role guidelines, practice bar‑raising ownership, make sacrifices to achieve strategic success, elevate their subordinates, manage upwards, and be able to explain their space to a 5‑year‑old.

Key Job Responsibilities

• Lead SVP level reviews while also interacting with engineers.
• Manage and own high‑scale optimizer and simulator systems critical for continuous business operations and insights.
• Partner with product and science teams to perform and review science experimentations, innovate in mathematical optimization algorithms, roll out new experiments in a controlled fashion, and iterate quickly over treatment‑and‑control scenarios.
• Identify optimization opportunities to improve flow control and bring new insights into where opportunities are lurking.
• Collaborate across multiple teams to perform game days and scale systems for Amazon big sale events and peak purchasing periods.
• Practice the top Amazon Leadership Principles: Deliver Results, Think Big, and Dive Deep.
• Define responsibilities and expectations regularly, enable the team to produce exceptional results, and hold individuals accountable.
• Create an environment encouraging innovation and calculated risk taking, balance short‑term requirements with long‑range business plans, and act on business opportunities.
• Analyze all types of information, integrate resources and perspectives, define complex issues, identify root causes, and weigh pros and cons of solutions.

A Day in the Life

• Partner with product and science partners to perform and review science experimentations.
• Innovate in mathematical optimization algorithms that you own, roll out new experiments in a controlled fashion, and iterate quickly over treatment‑and‑control scenarios.
• Own high‑scale optimizer and simulator systems that are critical for continuous business operations and insights.
• Help bring the right data to support or challenge hypotheses, and ideate on new experiments and optimization opportunities.
• Partner across multiple teams to perform game days and scale systems for Amazon big sale events and peak purchasing periods.

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan
• Full range of benefits that support you and eligible family members, including domestic partners and their children.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting new and existing systems (design patterns, reliability and scaling)
• 8+ years of leading the definition and development of multi‑tier web services
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective product software engineers

About the Team

• Optimizing for Network Complexity: address the growth of network nodes and routes, and develop solutions that keep pace with changes.
• Optimizing for Connectivity and Design: build consolidated systems that work synergistically toward a strategic goal, requiring collaboration and deep technical expertise.
• Optimizing for Capacity: plan to utilize network resources efficiently, avoid overuse, react to demand shifts, and prevent churn for business partners.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well‑being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.