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Senior Crm Product Designer Autosync

AutoTrader.ca

Design CRM experiences at AutoSync in Toronto, using product design and user research to simplify dealership workflows and customer relationships.As a Senior Product Designer, you will shape AutoSync’s dealership CRM within a Canadian digital automotive solutions leader. You will connect customer information, lead management, communications, follow-up, and deal progression. The work spans discovery, interaction design, prototyping, user testing, implementation, and launch.Key Responsibilities:
Own end-to-end product design for key CRM areasSimplify customer profiles, pipelines, communications, tasks, and appointmentsPartner with Product and Engineering through launchDesign AI and automation experiences for timely follow-upEvolve the design system, accessibility, and implementation qualityRequirements:
5+ years of end-to-end design experienceExperience leading complex use cases cross-functionallyPortfolio showing strong visual and interaction designAbility to support decisions with customer dataComfort managing multiple tasks and shifting needsBring CRM, research, interaction design, and AI experience to improve dealer efficiency and customer engagement through AutoSync.
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Vacancy posted more than 2 months ago

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