Senior Business Applications Developer

Since 1879, Birks has been synonymous with exceptional jewellery, luxury craftsmanship and meaningful client experiences, offering both our own creations and a curated selection from renowned luxury brands. We’re looking for a versatile, experienced developer to help shape the next generation of our digital commerce and business-application ecosystem.
The role
As our Senior Business Applications Developer, you’ll serve as a technical reference for Salesforce Commerce Cloud while designing, building, and supporting applications, automations, and integrations across Microsoft technologies. You’ll partner with e-commerce, marketing, operations, data, quality assurance, and business teams to turn needs into secure, reliable, scalable solutions.
What you’ll do
Design, develop, test, deploy, and support B2C storefront capabilities in Salesforce Commerce Cloud, primarily using SFRA.
Build and maintain front-end and back-end components, cartridges, controllers, ISML templates, services, Business Manager configuration, catalogues, promotions, content, data feeds, and scheduled jobs.
Create and support integrations through OCAPI, SCAPI, REST APIs, web services, JavaScript, Node.Js, JSON, and SQL.
Design and maintain Power Apps, Power Automate flows, and Power BI reports and dashboards that simplify internal processes and strengthen decision‑making.
Work with SharePoint, Microsoft Lists, Dataverse, Azure Functions, Logic Apps, and related Azure services where appropriate.
Diagnose production issues, perform root‑cause analysis, and deliver durable fixes.
Participate in code reviews, CI/CD improvements, software‑quality practices, technical documentation, and architectural decisions.
Help identify and prototype practical AI use cases that improve operations, employee experiences, or client experiences.
What you bring
A university or college degree in computer science, software engineering, or a related field, or an equivalent combination of education and experience.
Significant hands‑on Salesforce Commerce Cloud B2C and SFRA development experience.
Strong JavaScript, Node.Js, HTML5, CSS/SCSS, JSON, REST API, and web‑services skills.
Experience delivering and supporting integrated enterprise solutions, including CRM, ERP, POS, marketing, or e‑commerce integrations.
Experience with Microsoft Power Platform in an organizational setting, including Power Apps, Power Automate, and Power BI.
Experience with source control, CI/CD, testing, debugging, code reviews, and Agile delivery.
Strong analytical and problem‑solving skills, sound judgment, and the ability to explain technical topics to non‑technical partners.
Ability to work in both French and English with teams, vendors, and partners.
Please note that due to the nature of this position, proficiency in English is required to communicate regularly with employees, managers, vendors, and partners outside Quebec.
Nice to have
Salesforce B2C Commerce Developer or Microsoft Power Platform certifications.
Experience with Copilot Studio, Azure AI Foundry, Azure OpenAI, AI Builder, RAG, or AI‑agent development.
Experience with Zoho CRM, Deluge, Klaviyo, Jira, React, headless or composable architecture, omnichannel retail, or payment integrations.
Experience in luxury retail, retail, or a multi‑channel environment.
Why Birks
You’ll have the opportunity to make a direct impact on Birks’ digital commerce and business applications, working at the intersection of client experience, retail operations, data, automation, and responsible AI innovation.
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