Air & Ocean Specialist, Intermediate

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Buckland is looking for an Air & Ocean Specialist, Intermediate

What you'll be doing This position is responsible to coordinate the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the Canada Customs Act.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan.
• Compensation range: $23.00–26.00 hourly (subject to experience)]
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.
• Remote work arrangement available for applicants who are not local to a Buckland office.

You will be responsible for

• Provide the highest level of customer service to clients, vendors, and service providers.
• Complete more complex customs entries with minimal guidance.
• Complete high volume of entries as defined by performance benchmarking.
• Resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with minimal guidance.
• Ability to accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe.
• Strong understanding of all FTA's and when to apply them to shipments.
• Review accuracy of entries complete by other team members as required.
• Handle queries in a prompt, efficient and professional manner.
• Clear and trace shipments through to delivery.
• Request payment, original documents, and send delivery instructions as required.
• Report issues to Team Leader or Supervisor.
• Support fellow team members and Team Leader with tasks as needed/required.
• Nurture client relationships to ensure repeat business.

What we need from you

• High school diploma or equivalent.
• Minimum two years of relevant work experience.
• Intermediate MS Office experience.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to handle multiple tasks.
• Excellent problem solving and decision-making skills
• Must be legally eligible to work for the Company at all times.
• Valid Passport ability to occasionally travel if required to other offices locations in CAD/USA/MEX.

Want to apply? Get in touch today Please visit to apply to this current and open vacancy and to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded. Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination. Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [email protected] As we receive a high volume of applications, we're only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.