user support technician
$38.5 per hourFull-time
Moksha Research Inc
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Work setting
- Research and development institution
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
Additional information
Security and safety
- Basic security clearance
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Initiative
- Organized
- Team player
Vacancy posted 6 days ago
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