Customer Training and Program Coordinator

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Customer Training & Program Coordinator - Mission Support Operations

At Teledyne FLIR Defense our technologies help support critical missions for defence public safety and emergency response teams around the world. Were looking for a highly organised coordinator who thrives on bringing people resources and logistics together to create exceptional customer experiences.

In this visible fast-paced role youll serve as the central hub for customer training product demonstrations trade shows and customer visits. Youll work across multiple teams to ensure engagements are delivered seamlessly while providing valuable operational insight through reporting planning and process improvement.

What youll do

• Coordinate and schedule customer training product demonstrations trade shows customer visits and operational engagements
• Manage resource planning and staff capacity across customer-facing activities
• Act as the primary liaison between customers and internal teams including Sales Business Development Program Management Engineering and Field Service
• Proactively resolve scheduling conflicts resource constraints and logistical challenges
• Lead post-event activities including customer sign-off training certificates surveys and trip report administration
• Partner with Finance to support accurate event tracking and revenue recognition
• Track operational metrics and develop dashboards that provide visibility into demand utilisation and scheduling efficiency
• Lead site Health & Safety programmes compliance activities and related training initiatives
• Support ethics and governance activities compliance communications and record management
• Oversee office operations visitor management and employee engagement events

What you need

• Required: Excellent organisation prioritisation communication and problem-solving skills
• Required: Ability to manage multiple activities simultaneously in a customer-focused environment
• Required: Strong attention to detail and ability to handle confidential information
• Required: Experience working across cross-functional teams and coordinating complex schedules
• Required: 3 years of experience in administration operations coordination event management training support or customer-facing roles
• Required: Proficiency with Microsoft Office Outlook Teams and collaboration platforms
• Advantage: Experience with CRM systems Confluence or JIRA
• Advantage: Experience supporting Health & Safety compliance or governance programmes

What we offer

• Opportunity to support technologies that help protect lives and critical missions
• Exposure to a broad range of teams customers and programmes
• Meaningful responsibility with visible organisational impact
• Collaborative cross-functional working environment
• Stable organisation with global reach and technical depth
• Opportunities to develop operational programme and leadership skills

What happens next

Applications will be reviewed by our Talent Acquisition team. Selected candidates will participate in an initial recruiter conversation followed by interviews with hiring team representatives. Timelines may vary based on hiring needs.

Eligible to be certified to examine possess and transfer items under the Canadian Controlled Goods Program and legally authorised to work in Canada.

Salary Range:

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including but not limited to location local regulations (such as minimum wage) education/training work experience key skills and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws regulations rules and regulatory orders. Our reputation for honesty integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other characteristic or non-merit based factor made unlawful by federal state or local laws.

Required Experience:

IC