Senior Manager, Procurement Platforms & Enablement

Location: Toronto, ON - Hybrid - (2-3 days per week. In-office day Wednesday and Thursday, as well as 4th Friday of every month. *Subject to change according to business needs)
Pay Rate: $56.17/hr - $64.93/hr
Contract Length: 57 Weeks with possibility for extension
We at Raise are hiring a Senior Manager, Procurement Platforms & Enablement for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.ResponsibilitiesCoupa Functional Expertise & Workflow Enablement
Serve as the functional SME for Coupa and associated Source-to-Pay processes.
Maintain deep expertise across Coupa modules, workflows, configurations, integrations, and platform capabilities.
Lead the design, configuration, enhancement, and optimization of end-to-end Source-to-Pay workflows within Coupa.
Evaluate business requirements and recommend functional solutions that align with platform capabilities and best practices.
Identify opportunities to improve workflow efficiency, controls, automation, user experience, and compliance through enhanced platform utilization.
Support ongoing
platform growth through the introduction and adoption of new functionality and capabilities.
Supplier Enablement & Procurement Automation
Lead supplier enablement initiatives supporting onboarding, adoption, and expansion of Coupa capabilities.
Drive the automation of procurement and Procure-to-Pay processes through effective utilization of platform capabilities.
Partner with suppliers, Procurement Operations, and Technology teams to facilitate successful onboarding and integration activities.
Monitor adoption and utilization trends and identify opportunities to increase automation and supplier participation.
Support continuous improvement initiatives aimed at reducing manual processes and increasing operational efficiency.
Platform Enhancements & Project Delivery
Drive the execution of assigned procurement technology projects, enhancements, and continuous improvement initiatives.
Gather, document, analyze, and refine business and functional requirements.
Translate business needs into system configurations, workflow enhancements, and platform solutions.
Coordinate and execute testing activities, including functional testing, user acceptance testing, defect management, and implementation readiness.
Manage project deliverables, timelines, risks, dependencies, and issue resolution activities through successful completion.
Support implementation, stabilization, and post-deployment sustainment activities.
Operational Support & Sustainment
Provide oversight and support for ongoing Coupa operations and platform functionality.
Act as the senior escalation point for complex workflow, process, and system-related issues.
Own and manage issue, enhancement, and defect backlogs to ensure timely investigation, prioritization, and resolution.
Support release management, platform upgrades, system maintenance, and enhancement deployments.
Maintain process documentation, functional specifications, training materials, and knowledge repositories.
Stakeholder & Technology Collaboration
Partner with Technology teams to support integrations, platform enhancements, releases, and issue resolution activities.
Work closely with Procurement, Finance, and business stakeholders to understand operational requirements and identify improvement opportunities.
Collaborate with software vendors and implementation partners to support platform optimization and issue resolution.
Facilitate discussions regarding requirements, functionality, risks, dependencies, and delivery priorities.
Leadership & Delivery Excellence
Provide guidance and coaching to analysts, specialists, project team members, and operational resources.
Support prioritization and coordination of platform-related initiatives and operational activities.
Promote best practices related to Coupa functionality, supplier enablement, workflow design, and procurement automation.
Prepare leadership updates related to project delivery, operational health, enhancement activities, and platform performance.
Success Measures
Successful delivery of assigned procurement technology projects and enhancements.
Increased supplier adoption and enablement within Coupa.
Expansion of automated Source-to-Pay processes and workflows.
Effective management of platform issues, enhancements, and operational support activities.
Improved efficiency, user experience, and compliance through optimized workflow design.
Strong stakeholder satisfaction and successful execution of platform-related initiatives.
Stable and effective operation of Coupa and associated procurement technology capabilities.
Desired Experience
Deep functional expertise in Coupa, including Source-to-Pay workflows, approvals, supplier enablement, forms, catalogs, invoicing, and procurement automation.
Strong understanding of procurement, sourcing, contracting, and Procure-to-Pay business processes.
Experience leading platform enhancements, implementations, and continuous improvement initiatives.
Strong business analysis, requirements management, testing, and project delivery experience.
Experience working with cross-functional stakeholders, technology teams, and third-party vendors.
Demonstrated ability to manage multiple projects and operational priorities simultaneously.
Must-Have Requirement
5-7 years of experience with procurement platforms, Coupa preferred. Other tools (e.G., Ariba, Ivalua, etc.) would also be considered.
Experience supporting supplier enablement and automation initiatives.
Strong understanding of procurement processes, including Source-to-Pay and Procure-to-Pay.
Strong business analysis (BSA) skills and business understanding.
Excellent verbal and written communication skills.
Ability to gather business requirements and translate them into functional requirements.
Hands‑on experience with procurement platforms such as Coupa, Ariba, Ivalua, GEP, or Oracle.
Experience with supplier onboarding and enablement.
Experience in procurement platform setup and configuration.
Strong procurement operations experience.
Experience working with business stakeholders and gathering requirements.
Ability to clearly explain business processes and functional workflows
Nice To Have Skills
Strong understanding of procurement, sourcing, contracting, and Procure-to-Pay business processes.
Excel and data analysis (e.G., building pivot tables, cleansing data, etc.)
Strong business analysis, requirements management, testing, and project delivery experience.
Experience leading platform enhancements, implementations, and continuous improvement initiatives.
Looking for meaningful work? We can help!Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation:
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