Parts Technician/Service Advisor Miramichi

Build a career with Bayview Kubota! We are excited to announce the opening of our brand-new d ealership in Miramichi! We are committed to delivering exceptional customer service and top-quality equipment solutions.

Join our growing team and be part of this exciting new chapter!

We are seeking a Parts Technician/Service Advisor to play a key role in supporting our customers and service team. This dual-role position involves assisting customers with parts inquiries, coordinating service appointments, and ensuring smooth operations in the parts and service departments.

Key Responsibilities:

• Greet and welcome customers and provide exceptional service for parts and service needs.


• Open Repair orders with accurate and thorough information including details of the vehicle concerns, to assist with proper diagnosis.


• Advise customers on parts availability, pricing, and compatibility.


• Verify open warranty recalls or campaigns available to the customer.


• Confirm warrant eligibility and process warranty claims.


• Maintain communication with customers throughout the repair process, including customers approval of the repair, an estimated cost and expected time of completion.


• Coordinate and schedule service work orders efficiently.


• Ensure all charges are calculated and posted with accuracy to ensure timely close of Repair Orders.


• Maintain accurate inventory of parts and supplies.


• Receive and ship incoming/outgoing freight


• Look up and locate parts in inventory or order parts from suppliers as per policies.


• Generate quotes and complete orders as per customer requests.


• Assist with inter-branch transfers.


• Assist other staff in the department as needed.


• Follow all policies and procedures as outlined by management


• Maintain a professional appearance and a safe, clean work environment.


• Previous experience in a Dealership atmosphere an asset.

We offer a comprehensive benefits package including:

• Competitive Salary


• Extended Health Care


• Dental Care (Basic + Major)


• Vision Care


• RRSP Employer Match


• Safety Boot Reimbursement


• Employee Wellness Reimbursement


• Paid training


• Career Pathing 


• Family-Owned Business


• Company Discounts

Qualifications that a candidate MUST possess in order to gain consideration for this position:

• Previous experience in a dealership a tmosphere.


• High degree of product and technical knowledge.


• A team player with a strong sense of commitment to the customer.


• Physical ability to lift a maximum of 50 lbs. 


• Self-starter and motivated to sell.


• Good written and verbal communication skills.


• Ability to handle competing priorities and meet deadlines.


• Available to work alternating Saturday mornings 


• Superior problem-solving skills to achieve win-win solutions.

We are an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without discrimination.