Product Analyst at Tata Consultancy Services

Become a Product Analyst at Tata Consultancy Services in Toronto, managing Salesforce administration and process enhancements. Drive effective solutions and support user needs with your technical expertise. In this role, you will oversee daily Salesforce operations while providing critical support for application-related issues. Working closely with business stakeholders and IT departments, you will help translate requirements into actionable technical solutions. Your contributions will enhance system performance and user satisfaction. Key Responsibilities:

• Perform Salesforce administration, focusing on user management and data integrity
• Resolve application issues and escalate when necessary
• Conduct proactive monitoring and system troubleshooting
• Engage with users to define requirements and deliver solutions
• Build and maintain S-Docs templates that meet functional needs

Requirements:

• Experience in Salesforce administration and analytics
• Proficient in managing Docusign workflows and templates
• Excellent problem-solving skills for integration challenges
• Awareness of compliance and audit standards
• Familiarity with Salesforce releases and best practices

Contribute your Salesforce insight and product analysis skills as part of Tata Consultancy Services' innovative team in Toronto. #J-18808-Ljbffr