Customer Service Account Manager

Job Responsibility:

For 30 years, Greentec has grown and evolved rapidly to become a leader in electronic recycling specializing in the collection, secure data destruction, recycling and recovery of end-of-life electronic waste. Protecting your business and the Environment.

We are currently seeking an experienced Customer Service Account Manager for our Cambridge, Ontario facility. This is an in-office position.

General Description:

Working in a team environment, You will be responsible for handling all the administration for a client request from inception to completion; utilizing multiple computer programs, creating multiple documents and reports while working cohesively with Sales, Logistics and Operations. You will support the Sales team administratively including but not limited to: manage customer contracts, quotes, customer service agreements- including SOW checklists on key accounts.

You will provide your administrative expertise and leadership to support/coordinate activities, deal with issues & concerns and maintain overall Customer Service Department objectives with orders and contracts.

This opportunity to work in an organization making a difference to the environment, will allow the successful candidate to influence and drive Customer Service improvements in a collaborative fast paced environment.

Qualifications & Knowledge:

· Min 2 yrs experience working in a multi-tasked administrative/CSR/Account Management position

· College Diploma or University degree.

· Excellent administrative, computer sills & proficiency with Microsoft Office (word/excel/outlook)

· Strong multi-tasking skills with the ability to work well under pressure in a fast-paced changing environment.

· Exceptional listening skills. Ability to demonstrate patience and empathy while maintaining professionalism.

· Excellent verbal and written communication skills

Committed to investing in your future, we offer training, competitive compensation, annual profit sharing and group benefit package.

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check

If you are excited about this opportunity, we would love to hear from you. Greentec is an equal opportunity employer so please inform us if you need accommodations if you are selected to participate in our recruitment process.

We thank all candidates who apply but advise that only those to be interviewed will be contacted.

Job Types: Full-time, Permanent

Pay: From $52,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application question(s):

• Are you located in K-W, Cambridge, Guelph, ON area?

Education:

• Bachelor's Degree (required)

Experience:

• Inside sales: 1 year (required)
• Account management: 1 year (required)
• Client Service Support: 1 year (required)
• Administrative: 1 year (required)

Location:

• Cambridge, ON (preferred)

Work Location: In person