Manager Lottery Product Analytics

Job Responsibility: Range: 78,400.00 - 117,600.00 CAD : Manager Lottery Product Analytics GAME ON - OLG needs you We've said GAME ON, and we mean it - OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform. We are ready to take this game to the next level and need a passionate Manager Lottery Product Analytics to join our Planning & Performance team to provide comprehensive reporting on Lottery product performance, customer experience, industry trends, and sales forecasts. Your insights will be crucial in supporting the Lottery, Enterprise Marketing and Customer Experience division in planning, decision-making, budgeting, analysis, and product development. You will be a trusted partner, researcher and consultant within the division in support of development and/or assessment of strategic initiatives, trends and opportunities to enable the growth and evolution of divisional plans YOUR ROLE IN THE GAME Reporting to the Director, Lottery Planning & Performance you will be empowered to:

• Develop insights from research and other information sources to provide strategic guidance and policy recommendations to inform Lottery Division Roadmap
• Understand the divisional strategic direction and OKRs in sufficient detail to support roadmaps/planning
• Create presentations and reports to summarize opportunities and risks relevant to the audience (ex. Executive Leadership Team, Board of Directors, regulators, and other key stakeholders) with the intention of enhancing strategic decision making and supporting recommendations
• Support the preparation of all executive review materials related to strategic plans across the different workstreams, initiatives, Quarterly Business Reviews, and Fiscal Objective status/progress updates
• Maintain an external perspective on industry trends and Ontario gaming landscape to contribute relevant insights
• Provide timely support and analysis to Lottery, Enterprise Marking & Customer Experience used to facilitate engagements with external stakeholders (e.g., AGCO, RGC, Auditor General)
• Oversee accuracy of deliverables including written reports, research briefs, presentations and training materials
• Perform strategic and ad-hoc data analysis related to Lottery products/portfolio; explore large, complex, and loosely defined datasets to develop measurement solutions as well as to create actionable insights.
• Develop dashboards and define metrics that inform performance of the Lottery product portfolio.
• Responsible for measuring and monitoring Lottery product performance with the aim to present product related consumer, market, and competitive intelligence to the Lottery Product team.
• Responsible for identifying opportunities in data, and within the Lottery product portfolio, to accelerate product consideration, purchase, adoption, loyalty, retention, engagement, and/or monetization.
• Support the Product Manager(s) in the development and proposal of overall product strategies, innovation, presentation of marketplace outcome projections.
• Work closely with the product team and finance to identify opportunities to drive changes to the Lottery product portfolio to improve competitive position and optimize product performance.
• Coordinate with Product Managers to create business and pricing plans that contribute to profit and growth.
• Collaborate with the product managers to capture and document data user stories, use cases, and workflows as related to the customer journey.

WHAT YOU NEED TO PLAY

• Work Experience: - 4+ years of progressive experience in a similar role; minimum 3 years of experience conducting research, developing policy, analyzing data, developing business cases, creating storytelling presentations and making recommendations based on actionable insights
• Education: University degree in a relevant field (ex. Business, Computer Science, Research, Public Policy etc.); proficient with MS Office tools including intermediate to advanced Excel and PowerPoint skills
• Critical Skills: Expertise in research methodologies, policy development, business case development, financial analysis, data analysis, financial and statistical modeling; effective communication skills; stakeholder and vendor management skills; strong time management, organization and project management skills; Power BI and/or SQL skills are an asset
• Strategic Thinker : strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions.
• Collaboration & Fun : inclusive and collaborative work style while creating fun and excitement in our work
• Integrity and Trust : do what's right and operate with transparency and openness

PERKS OF JOINING OUR TEAM

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario
• Flexible Work Environment: to help balance both work and life
• You Matter: family friendly work practices and hybrid work
• Freedom to Innovate: supports new and better ways to be successful
• Be your Authentic Self: environment that values diversity as a source of strength
• Learning Galore: 24-7 access to robust online learning programs
• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
• Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG - GAME ON! OLG's purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level. The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work. Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario. While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG's net profits are reinvested back into the province, contributing to the quality of life for Ontarians. To learn more about OLG go to our website at We look forward to hearing from you, interested applicants please apply online by August 8, 2024. OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at View email address on ca.edajobs.com if you require accommodation at any time throughout the hire process . We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted. #LI-HYBRID Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG's Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact View email address on ca.edajobs.com , 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.