Quality Assurance Agent

Mission At Soucy, quality is at the heart of everything we do. You'll play a key role in maintaining and improving our quality management system. Drawing on your expertise, you'll ensure that our processes-both internally and at our suppliers-remain compliant by conducting audits, validations, and follow-up activities. You'll actively contribute to optimizing quality practices, managing change, and developing sustainable solutions to the challenges we face. Working with internal teams and suppliers, you'll coordinate corrective and preventive actions, support continuous improvement projects, and serve as a resource for quality tools and methods. Your contribution will be essential to ensuring the performance of our processes, customer satisfaction, and the excellence of our products.

In this position, you will have the opportunity to:

Ensure compliance with and continuous improvement of the quality management system (ISO 9001 / IATF 16949), both internally and among suppliers, through audits and validation activities
Optimize quality processes by incorporating best practices and reevaluating existing methods
Manage quality documentation and the change management process
Support the Purchasing department in supplier qualification, evaluation, and monitoring
Coordinate problem-solving activities (CAPA, corrective and preventive actions) related to customer complaints, internal issues, and suppliers
Participate in and contribute to continuous improvement projects focused on quality, process performance, and waste reduction
Manage the portfolio of improvement projects related to product quality
Serve as a quality resource person by supporting teams in the use of quality tools, problem-solving methods, and statistical tools (Six Sigma)
Ensure the calibration of laboratory equipment and the maintenance of required records

Are you the ideal person for this position? Don't wait! Come and join an exceptional team today. Profile With the following skills and qualities, you will be successful in this role:

Education: DEC in engineering or another relevant field, or significant experience related to the position
Desired Experience: 2-4 years of experience in quality assurance
A solid understanding of, and ability to develop, processes and procedures
Ability and experience conducting internal and/or external quality audits
Proficiency with MS Office, MS SharePoint, Visio, and a manufacturing system
Strong written communication skills in French and English, as some of our clients are based outside of Canada
Excellent organizational skills and ability to manage priorities
Rigorous and detail-oriented
Strong ability to learn and adapt
Strong aptitude for collaboration and teamwork
Analytical mindset and problem-solving orientation
Independence and a sense of responsibility

And these assets will strengthen your impact:

Knowledge of the metalworking industry, including machining, stamping, and surface treatment, as well as rubber and plastics
Knowledge of quality tools, including statistical analysis

Benefits designed to take you far!

A flexible program tailored to your needs (flexible hours, compressed schedule, teleworking, and more)
Group insurance with plans that adapt to your reality
An RRSP with employer contributions for solid finances
An employee and family assistance program (PAEF) and access to telemedicine services for a helping hand when needed
A $2,000 referral bonus for choosing colleagues who are as dedicated to their work as you are!

And even more!

Support for your development to advance your career