Senior Manager, Talent Acquisition and Practice Support

Osler, Hoskin & Harcourt LLP is one of Canada's leading business law firms. Advising many of Canada's corporate leaders, as well as U.S. and international parties with extensive interests in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. 

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

Reporting directly to the Chief Human Resources Officer, the Senior Manager, Talent Acquisition and Practice Support is a key member of the HR leadership team with responsibility for two critical functions. The role leads the talent acquisition strategy and delivery for Toronto business professional roles, shaping the candidate experience from recruitment through onboarding and integration. In addition, the role provides leadership and operational oversight for the Toronto legal assistant practice support function, fostering a collaborative, high-performing culture while driving operational excellence. The position offers the opportunity to partner closely with firm leadership and contribute to strategic initiatives that enhance talent strategies, operational effectiveness and firm culture.

This job posting is for an existing vacancy. 

Major Responsibilities 

• Lead the development and execution of talent acquisition strategies to attract exceptional business professional talent and support the firm's strategic objectives.


• Champion an outstanding candidate and onboarding experience, ensuring new hires are effectively integrated and positioned for long-term success.


• Partner with business leaders to anticipate talent needs and develop sustainable talent pipelines.


• Performs management and leadership responsibilities overseeing the Toronto Talent Acquisition team, which requires recruitment, orientation, training, counselling, salary administration, disciplinary procedures and termination.


• Lead and mentor a management team supporting approximately 140 legal assistants, fostering a collaborative, high-performing, and client service focused culture.


• Drive continuous improvement initiatives, leveraging technology, data analytics, and AI-enabled solutions to enhance efficiency and effectiveness.


• Monitor recruitment and workforce metrics, using insights to inform decision-making and optimize processes.


• Manage departmental budgets, resource allocation, and operational priorities to support business requirements.


• Collaborate with firm leadership on strategic initiatives, organizational projects, and committees that advance firm objectives.

Position Requirements 

Education and Experience

We are seeking an experienced HR leader with a passion for talent. The ideal candidate will have a postsecondary education in Human Resources or a related discipline, along with 7 to 10 years of progressive HR experience, including people management and accountability for talent acquisition or other key HR functions. They will have a demonstrated track record of leading teams and serving as a trusted advisor to leaders and stakeholders in complex, service-oriented environments. Experience within a professional services environment is preferred, and a CHRP or equivalent professional designation is considered an asset.

Knowledge and Skills 

• Proven leadership, coaching, and team development skills, with the ability to build and lead high-performing, inclusive teams.


• Strong business partnership and stakeholder management skills, with the ability to influence and collaborate effectively at all levels.


• Strategic thinking and planning skills, with the ability to align talent initiatives with organizational objectives.


• Excellent communication, presentation, judgment, and interpersonal skills, including the ability to manage sensitive matters with discretion.


• Demonstrated critical thinking, problem-solving, and decision-making abilities.


• Experience leading change management, process improvement, and organizational effectiveness initiatives.


• Strong analytical skills, with the ability to interpret data, identify trends and develop actionable recommendations.


• Proficiency in HR technology, applicant tracking systems (ATS), people analytics, and Microsoft Office Suite.


• Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines.


• Commitment to innovation and continuous improvement, including leveraging AI and other technologies to enhance HR practices.


• Comprehensive knowledge of employment legislation, regulations, and HR best practices, including the Employment Standards Act, Human Rights Code, and Occupational Health and Safety Act.

Compensation 

The range of expected compensation for this position is $135,000-$150,000 annually. Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience.

We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to one day per week.

Accessibility and Accommodation 

We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks 

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check and employment and educational verifications.

If you have the required background and leadership experience and are interested in joining one of Canada's leading law firms, please submit your application in confidence by the closing date.

Please note that we use artificial intelligence to screen, assess or select applicants for this position.

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