Team Manager, Technical Affairs & Insurance Information Centre

Our client is the
largest national property and casualty insurance association in Canada. In this role, you will work closely with government bodies, media organizations, insurance companies, and consumers. As the organization continues to grow, they are seeking a
Team Manager, Technical Affairs & Information Centre
to serve as a recognized insurance subject matter expert for Quebec.
You will be responsible for ensuring the quality, accuracy, consistency, and relevance of technical insurance information distributed to the public, members, and industry partners. You will also contribute to education and awareness initiatives, stakeholder support programs, and response efforts during major loss events and crises.
This position is based in
Montreal, Quebec .
What We Offer
Base salary starting at
$100,000+ per year, depending on experience
Hybrid work model with only
2 days per month in the office
Employer-provided computer equipment
Flexible schedule from
8:30 a.M. to 4:30 p.M., Monday to Friday
Early finish at
3:00 p.M. on Fridays preceding long weekends
Employee and Family Assistance Program (EFAP) and an annual wellness allowance of
$300
Comprehensive group benefits package, including life insurance, short- and long-term disability, prescription drugs, dental care, and paramedical services,
100% employer-paid and available from Day 1
Group RRSP with employer contributions of up to
7.5%
after six months of employment
Starting at
3 weeks of vacation, plus an additional week off during the holiday season, depending on experience
5 personal days and 5 sick days annually
Ongoing support from the Vice President and Human Resources team
Active social committee and team-building activities throughout the year
Responsibilities
Act as the primary resource and property & casualty insurance expert for the association, its members, and the public
Ensure the quality, accuracy, consistency, and standardization of technical insurance information distributed throughout Quebec
Contribute to the organization's public awareness, educational, training, and outreach initiatives
Participate in operations related to major loss events and assist citizens affected by emergencies, catastrophic losses, or disaster situations
Ensure the efficient operation and continuity of the Insurance Information Centre (IIC)
Provide professional leadership and guidance to Information Centre representatives to ensure accurate, consistent, and high-quality responses
Develop tools, guides, and educational content to improve public understanding of insurance issues and support industry stakeholders
Requirements
Minimum of
10 years of broad and progressive experience in Property & Casualty Insurance in Quebec
Fully bilingual in
French and English
Extensive knowledge of Quebec's Property & Casualty Insurance industry, particularly in:
Home Insurance
Liability Insurance
Commercial Insurance
Automobile Insurance
Ability to summarize, standardize, and simplify complex technical information for a variety of audiences
Excellent communication and presentation skills, including the ability to:
Speak confidently before groups
Deliver training sessions
Act as a spokesperson on technical insurance matters
Strong understanding of the home and automobile insurance policy forms used in Quebec
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