Transformative Inside Sales Director Position
Dunn-Group
Become the Director of Inside Sales Center at Renewal by Andersen and lead significant changes in sales performance and team engagement remotely. This role is crucial for driving growth across British Columbia and Alaska. You will shape the future of the Inside Sales Center, leading a team dedicated to converting marketing leads into actual appointments. Your leadership will be essential for streamlining operations, enhancing accountability, and ensuring high-quality customer interactions. This position is designed for an innovative leader committed to improving processes and developing future leaders. Key Responsibilities:
- Develop and lead managers, supervisors, and sales agents
- Supervise inbound/outbound calling operations
- Drive accountability and enhance customer satisfaction
- Analyze data to identify performance trends
- Collaborate with other departments for strategic alignment
- Over 7 years of relevant leadership experience
- Proven ability to boost sales and conversion metrics
- Strong operational planning and workforce management expertise
- Proficiency with CRM and contact center technologies
- Bachelor’s degree or equivalent experience
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