Senior Director, Internal Communications

Responsibilities The Senior Director, Internal Communications is responsible for leading and continually elevating the internal communications function at Queen’s University. This senior leadership role is responsible for advancing the strategic development and impact of internal communications across the university, leading the development and implementation of an enterprise internal communications strategy and governance framework, in alignment with the AVP, Integrated Communications and VP, University Relations.

As part of the central communications senior team, and reporting to the AVP Integrated Communications, with a dotted line to the VP, University Relations, the Senior Director, Internal Communications will play an integral role in designing and executing Queen’s central internal communications function, developing strategic communication plans that organize and prioritize communication for Queen’s faculty and staff ensuring members are connected to the institution’s strategic initiatives, purpose, mission and values.

Central to the role is the design and stewardship of an integrated internal communications system that works across the entire university. This includes establishing and convening a cross-campus Internal Communications Working Group – a community of practice with representation from faculties and shared services. The Senior Director serves as a champion and enabler.

The Senior Director works closely with the Principal’s and Provost’s offices, central Human Resources’ leadership, faculty communications leads and shared service portfolios to build readiness and ensure internal communications serve as an engine for Queen’s reputation and brand, employee experience and institutional performance.

The Senior Director sets the framework for internal and leadership communications, working in close coordination with fellow University Relations leaders to ensure integration of content, messaging and approach across the institution.

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