Industrial Services Operations Manager

Experience, Qualifications & Education

• Experience: Minimum 5 years of leadership or project management experience in Industrial Cleaning or a related field. Hands-on experience with high-pressure water jetting tools is strongly preferred.
• Industry Knowledge: Solid understanding of oil, gas, and pulp mill process facilities and applicable cleaning methodologies.
• Client Network: Existing strong customer relationships within the industry.
• Operational Skills: Proven ability to supervise execution plans, develop job scopes, cost projects, and build detailed schedules and method statements.
• Leadership & Communication: Strong interpersonal and communication skills, with a proven track record of collaborating with, inspiring, and managing diverse teams.
• Technical Skills: Proficient in Microsoft Office (Outlook, Excel, Word).
• Work Style: Highly motivated self-starter with strong organizational skills; comfortable adapting to fast-paced, high-pressure environments with minimal supervision.
• Safety Commitment: Demonstrated commitment to upholding Health & Safety protocols.

GFL Benefits

• Competitive wages
• RRSP company matching program
• Industry-leading health, dental, vision, and mental health benefits
• Employee Assistance Program (EAP)
• Paid training and professional development opportunities
• A supportive work environment that fosters long-term career growth
• Health & Safety: Ensure Health and Safety remains the top priority by adhering to all company policies and safe work practices.
• Team Leadership & Development: Manage union and non-union direct reports by monitoring daily activities, delegating duties effectively during work execution, and providing ongoing coaching.
• Field Oversight: Spend significant time in the field to guarantee customer satisfaction, maintain high professional standards, and ensure safe job execution in line with company practices and client expectations.
• Site Inspections & Resource Planning: Perform job site walks with internal teams to verify that adequate labor, equipment, and material resources are allocated.
• Asset Management: Ensure assets are maintained according to preventive maintenance (PM) schedules and maintain accurate inventory controls.
• Financial Management: Assist with annual budget preparation, re-forecasting updates, and regular P&L reviews. Develop and implement programs to optimize equipment utilization, labor efficiency, and material costs.
• Bidding & Estimating: Help develop job bids, project costing, and statements for client review.
• Cross-Functional Collaboration: Partner with HSE, administrative, and shutdown planning teams to effectively coordinate resources, major project scopes, and turnarounds.
• Client Relations & Growth: Build strong customer relationships through regular updates, troubleshooting, and follow-up meetings. Identify potential new clients and expansion opportunities with existing accounts.
• Documentation & Quality Control: Oversee pre-job mobilization and demobilization. Ensure all daily operational documentation is submitted clear, concise, and complete.
• Incident Response: Promptly report all work-related accidents or incidents and actively participate in incident investigations.

Experience, Qualifications & Education

• Experience: Minimum 5 years of leadership or project management experience in Industrial Cleaning or a related field. Hands-on experience with high-pressure water jetting tools is strongly preferred.
• Industry Knowledge: Solid understanding of oil, gas, and pulp mill process facilities and applicable cleaning methodologies.
• Client Network: Existing strong customer relationships within the industry.
• Operational Skills: Proven ability to supervise execution plans, develop job scopes, cost projects, and build detailed schedules and method statements.
• Leadership & Communication: Strong interpersonal and communication skills, with a proven track record of collaborating with, inspiring, and managing diverse teams.
• Technical Skills: Proficient in Microsoft Office (Outlook, Excel, Word).
• Work Style: Highly motivated self-starter with strong organizational skills; comfortable adapting to fast-paced, high-pressure environments with minimal supervision.
• Safety Commitment: Demonstrated commitment to upholding Health & Safety protocols.

GFL Benefits

• Competitive wages
• RRSP company matching program
• Industry-leading health, dental, vision, and mental health benefits
• Employee Assistance Program (EAP)
• Paid training and professional development opportunities
• A supportive work environment that fosters long-term career growth

Job ID

R38483

Job Profile

Operations Manager - Liquids

Job Country

• Canada
• Canada
• Canada
• Canada
• Canada
• Canada
• Canada