Sr. Product Manager

Responsibilities

• Define the strategy and roadmap for hospitality operations products utilized by Guest Services, Market Operations, and Housekeeping teams.
• Own the vision, strategy, and roadmap for Sonder’s middleware platform, ensuring it powers integrations, automations, and data flows across the business.
• Lead discovery and delivery for new integration and automation opportunities, reducing manual workflows and unlocking efficiency for Operations teams.
• Partner closely with engineering to deliver both simple integrations and complex architectural solutions.
• Translate business needs into scalable product solutions, balancing quick wins with long-term platform resilience.
• Leverage the latest in LLM and other AI technologies to enable internal teams to surface information and solve complex customer and corporate problems.
• Build strong cross‑functional partnerships with Operations, Finance, and other business functions to deeply understand needs and transform them into product opportunities.
• Anticipate edge cases and cross‑functional dependencies, ensuring reliability, scalability, and readiness for future system migrations.
• Collaborate with adjacent product areas to ensure alignment, consistency, and leverage of shared infrastructure.

Qualifications

• 5+ years of product management experience, ideally focused on platform, middleware, or enterprise integration products.
• Strong technical fluency; comfortable working with engineering on APIs, data flows, and system architectures, and evaluating tradeoffs between building vs. buying.
• Experience developing robust products that automate and integrate transparently, reliably, and extensibly.
• Proven ability to balance product vision with pragmatic delivery, from establishing long‑term platforms to shipping targeted integrations quickly.
• Skilled in stakeholder management and cross‑functional alignment, particularly with Operations, where priorities may shift quickly.
• Comfort with ambiguity and ability to operate effectively amid open questions while continuing to drive impact.
• Excellent problem‑solving, communication, and storytelling skills.
• Bonus: Experience in hospitality.
• Bonus: Experience working with 3rd‑party software integrations.
• Bonus: Experience building SaaS solutions.

Compensation

Pay range: $101,745.00 – $190,000.00 annually. Equity, benefits, and discretionary bonus may be additional forms of compensation.

Benefits

• Competitive compensation.
• Medical, dental and vision insurance (where applicable).
• Flexible vacation.
• Wellness and volunteering days.
• Annual free credits and discounts to stay in Sonder locations.
• Workplace flexibility (remote‑specified positions only).

Equal Opportunity Statement

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law.