Project Manager, Enterprise Systems

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Manager Business Transformation, this position is responsible for providing project management, quality control and assurance, client-focused business process and technology support to Regional Departments. The role manages multiple projects and project components to support the planning, coordination and implementation of enterprise information systems initiatives, including an enterprise resource planning (ERP) system and provides project integration services to ensure alignment with corporate objectives. The position supports cross-departmental coordination of business, technical and vendor activities, contributes to the effective delivery and adoption of enterprise systems and ensures projects are delivered in accordance with approved scope, schedule, budget and governance requirements.

WHAT YOU'LL BE DOING

• Manages assigned ERP projects or project components in accordance with approved scope, schedule, budget, quality standards, and corporate project governance.

• Develops, maintains, and updates project plans, schedules, milestones, and dependency tracking.

• Establishes and maintains project controls including risk, issue, action, and decision tracking.

• Prepares regular project status reports and briefing materials for stakeholders and governance forums.

• Monitors project performance and implement corrective actions in consultation with partners.

• Participates in planning activities related to ERP and enterprise initiatives.

• Contributes to continuous improvement of project management practices, tools, and templates.

• Analyzes departmental business requirements and operational needs to support ERP planning and implementation.

• Coordinates the collection, documentation, and validation of user and functional requirements.

• Facilitates business workshops and working sessions to support solution validation and readiness.

• Coordinates functional activities related to configuration, testing, and implementation.

• Identifies cross-functional dependencies and supports integration across business areas.

• Supports quality assurance and milestone readiness activities for business delivery.

• Coordinates activities between business teams, internal technical teams, and external service providers.

• Supports planning and coordination of system implementation, testing, deployment and stabilization activities.

• Tracks vendor deliverables and supports issue resolution in accordance with contracts and policies.

• Coordinates technical activities and dependencies across solution components.

• Ensures project documentation is maintained in accordance with corporate standards.

• Coordinates with change management, communications, and training resources to support readiness for ERP implementation.

• Supports planning and coordination of partner engagement, training and knowledge transfer activities.

WHAT WE'RE LOOKING FOR

• Successful completion of a University Degree or approved equivalent combination of education and experience.

• Minimum five (5) years experience in information systems project management implementation and support working on large corporate projects, including minimum two (2) years of direct supervisory experience.

• Demonstrated experience with the assessment of application technology and end user needs to recommend solutions that are in line with the strategic direction.

• Project Management Professional or equivalent experience.

• Knowledge of trends in the use of current information technology specific to user department applications and the current operating environment, project management tools and relational databases.

• Knowledge of leading-edge designs and technologies such as Internet and Intranet design, web services, Java, Cisco, Nokia, Sun etc. and object programming, wireless networking, public key infrastructure, application integration and collaborative computing.

• Staff supervisory skills including knowledge of collective agreement administration and interpretation, labour relations principles and practices and relevant employment legislation.

• Ability to demonstrate the Region's leadership and core competencies.

• Demonstrated project management skills specific to project budgeting, scoping, planning, configuration, testing and final delivery, including problem solving and resolution skills.