Sessional Lecturer, INF2224H - Service Design
$10.89k per yearUniversity of Toronto
Sessional Lecturer
Winter Term 2027 ( January 2027 - April 2027 )
Course Description:
This course (INF2224H — Service Design) examines the methods and theories of Service Design. Students will apply service design methods such as touchpoint mapping, service blueprinting, storyboarding, ethnomethodological service enactments, and video prototyping. The course examines the underlying theories of service design and the enablers and drawbacks of applying service design within a variety of organizational contexts.
The course will emphasize studio-based learning and discussions of strategies for understanding and responding to the needs of service-based organizations. Each student will examine and demonstrate the applications of service design within a chosen organization. Throughout the course, students will also work on a major group design project. An emphasis will be placed on applied learning projects, in which students will partner with service-based organizations to complete their course project. Additional mentors and speakers will round-out the educational experience so that students appreciate the breadth of applications and opportunities to apply this growing discipline.
This course can be used to fulfil the “Technical” Professional Requirement or the “Managerial” Professional Requirement.
Estimate of the course enrolment: 50
Estimate of TA Support: Estimate of 75 hours with enrollment of 36 or greater. Allocation of TA hours, if any, will be based on enrolment numbers.
Class Schedule: TBD. You are required to be located in geographical proximity to the applicable University premises in order to attend and perform your duties on University premises as of the Starting Date.
Sessional dates of appointment: January 1, 2027 - April 30, 2027
Salary:
Sessional Lecturer I: $10,889
Sessional Lecturer I Long Term: $11,652
Sessional Lecturer II $11,652
Sessional Lecturer II Long Term: $11,924
Sessional Lecturer III: $11,924
Sessional Lecturer III Long Term: $12,202
Please note that should rates stipulated in the collective agreement vary from rates stated in this posting, the rates stated in the collective agreement shall prevail.
Qualifications: Preferably candidates will have a completed, or nearly completed, PhD degree in an area related to the course or a Master’s degree plus extensive professional experience in an area related to the course. Teaching experience is preferred.
Brief description of duties: Preparing course materials; delivering course content (e.g., seminars, lectures, and labs); developing and administering course assignments, tests & exams; grading; holding regular office hours.
Application Deadline: June. 1, 2026
Application Process: Applicants must submit a CV and a completed CUPE 3902 Unit 3 application form in one pdf file to the attention of:
Nafiseh Yazdian, Administrative Coordinator
Faculty of Information, 140 St. George Street University of Toronto
View email address on jobs.utoronto.ca
$10k per year
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