Pet Crematorium Administrator

Job Responsibility:

We are seeking a reliable and organized Pet Crematorium Administrator to join our team. This position is responsible for the efficient administration of our pet crematorium, ensuring smooth operations and providing exceptional customer service to grieving pet owners.

DUTIES:

- Manage day-to-day administrative tasks, including scheduling appointments, handling phone and email inquiries, and maintaining accurate records.

- Coordinate with pet owners to arrange pick-up and drop-off services.

- Provide compassionate support to pet owners, addressing their needs and answering questions about our services.

- Handle financial transactions, including processing payments and generating invoices.

- Maintain inventory of memorial items and supplies.

- Collaborate with the team to ensure timely and respectful handling of pets.

- Assist with marketing and outreach efforts to promote Hereafter Pets within the community.

- Ensure compliance with all relevant regulations and standards

QUALIFICATIONS:

- Previous experience in an administrative or customer service role, preferably within a pet care or veterinary environment.

- Excellent organizational skills and attention to detail.

- Strong communication and interpersonal skills, with the ability to provide compassionate support to grieving pet owners.

- Proficiency in using office software and managing databases.

- Ability to work independently and as part of a team.

- Understanding of pet cremation and aquamation processes is a plus.

- High school diploma or equivalent.

- Ability to handle emotionally charged situations with empathy and professionalism.

- Physical ability to lift and move pets of various sizes (with assistance, if necessary).

- Willingness to work flexible hours, including evening, weekends and holidays, as required.

- Must have a valid driver's license.

BENEFITS:

- Competitive salary

- Ongoing training and professional development opportunities.

- A supportive and compassionate work environment.

This position may require some heavy lifting. Strong mechanical aptitude, physical stamina, attention to detail, problem-solving skills, and the ability to work well in a team are essential for success in this role.

If you are a dedicated individual with a passion for providing respectful aftercare services for pets and their owners, we invite you to apply for this rewarding opportunity. Please submit your resume and a cover letter outlining your relevant experience and explaining your motivation for joining Hereafter Pets.

Hereafter Pets is an equal opportunity employer. We value diversity and encourage all qualified individuals to apply.

Job Types: Full-time, Part-time, Permanent

Pay: Up to $25.00 per hour

Expected hours: 20 - 40 per week

Benefits:

• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Work Location: In person