Business Systems Functional Analyst

Shape business solutions with functional analysis, process mapping, and SQL at Intelcom | Dragonfly. This role connects teams, data, and technology.As an IT Functional Analyst, you will work with Finance, Operations, HR, and other teams to understand needs. You will define requirements, process flows, user stories, and acceptance criteria. The work spans low-code solutions, automated workflows, Copilot agents, data queries, and system integrations.Key Responsibilities:
Understand business needs and define successful outcomesMap processes and identify simplification or automation opportunitiesBuild prototypes, proofs of concept, and low-code solutionsQuery data using SQL or analytical notebooksSupport testing, adoption, monitoring, and continuous improvementRequirements:
Degree or equivalent education and practical experienceExperience in functional or business analysisAbility to learn systems and troubleshoot unfamiliar issuesClear communication and ownership from idea to adoptionFluency in French and EnglishBring structured analysis, process improvement, and solution delivery skills to connect Intelcom | Dragonfly’s business systems and teams.
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