Responsable Support Applicatif Chez Belron Canada
Belron Canada Inc.
Faites évoluer votre carrière chez Belron Canada en tant que Responsable Support Applicatif, où vous assurerez la stabilité des systèmes critiques. Ce rôle clé allie leadership technique et gestion proactive des incidents.
En tant que Responsable Support Applicatif, vous serez le pilier de l'équipe de support technologique, avec la responsabilité de la performance des applications d'affaires. Votre expertise de plus de 8 ans en support applicatif vous permettra d'accompagner vos pairs tout en promouvant l'excellence opérationnelle. Vous jouerez également un rôle clé dans la formation et le développement de l’équipe.
Key Responsibilities: - Superviser la gestion des demandes de service - Maintenir une documentation à jour et accessible - Participer à l'évaluation des risques liés aux applications - Produire des rapports sur la qualité des services - Coordonner les activités de résolution avec les stakeholders
Requirements: - Minimum de 8 ans d'expérience pertinente - Excellente maîtrise des processus ITIL - Capacité à travailler sous pression dans un environnement complexe - Solide compréhension des API et architectures applicatives - Maîtrise du français et de l'anglais (oral et écrit)
Apportez vos compétences techniques à Belron Canada pour transformer le support applicatif.#J-18808-Ljbffr
En tant que Responsable Support Applicatif, vous serez le pilier de l'équipe de support technologique, avec la responsabilité de la performance des applications d'affaires. Votre expertise de plus de 8 ans en support applicatif vous permettra d'accompagner vos pairs tout en promouvant l'excellence opérationnelle. Vous jouerez également un rôle clé dans la formation et le développement de l’équipe.
Key Responsibilities: - Superviser la gestion des demandes de service - Maintenir une documentation à jour et accessible - Participer à l'évaluation des risques liés aux applications - Produire des rapports sur la qualité des services - Coordonner les activités de résolution avec les stakeholders
Requirements: - Minimum de 8 ans d'expérience pertinente - Excellente maîtrise des processus ITIL - Capacité à travailler sous pression dans un environnement complexe - Solide compréhension des API et architectures applicatives - Maîtrise du français et de l'anglais (oral et écrit)
Apportez vos compétences techniques à Belron Canada pour transformer le support applicatif.#J-18808-Ljbffr
Vacancy posted 59 minutes ago
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