Lottery Manager

• Generous vacation including all Jewish holidays
• Great culture – we’re always here to help each other out!

Since 2006, Chai Lifeline Canada has been providing services to children and families who are impacted by chronic or life-threatening illness. In this dynamic role, you will positively impact families as they navigate through difficult times and contribute to a more caring and connected community. At Chai Lifeline Canada, you will be part of a dynamic team that is dedicated to living our core values and leading with integrity and mutual respect. We provide care and love to families in need and, in doing so, we carry out our roles with empathy, dedication and humility.

The Lottery Manager oversees all aspects of lottery operations, including the development, implementation, and management of lottery games and programs. This position requires a comprehensive understanding of lottery regulations and a commitment to maintaining integrity and transparency in all lottery activities. The Lottery Manager collaborates with multiple departments and stakeholders to ensure that lottery operations run efficiently, profitably, and within regulatory frameworks.

Responsibilities will include:

• Lead the end-to-end development, launch, execution, and ongoing management of all 50/50 lottery campaigns
• Develop annual and campaign-specific lottery strategies to maximize participation and net revenue. Continuously evaluate and improve lottery operations, participant experience, and financial performance.
• Maintain all required lottery licences, permits, registrations, renewals, and approvals. Ensure compliance with provincial/federal lottery regulations
• Maintain the organization’s charitable gaming eligibility and ensure all required registrations remain current, including maintaining Google’s Nonprofit status and charitable verification for lottery and raffle advertising where applicable.
• Develop and manage the lottery operating budget and financial aspects of lottery operations
• Prepare financial summaries and performance reports for leadership and the Board as required.
• Oversee marketing and promotional activities for lottery games, in partnership with the Marketing team. Analyze campaign performance, customer behaviour, and sales trends to identify opportunities for increased revenue.
• Assume full ownership and accountability for the successful operation of Chai Lifeline Canada’s lottery program from planning through prize fulfillment and regulatory reporting.
• Serve as the primary contact for all lottery vendors, consultants, software providers, payment processors, and external service provider
• Handle customer inquiries and resolve issues
• Maintain security protocols to prevent fraud
• Other duties as assigned.

Qualifications:

• Experience in lottery management or a related field
• Strong analytical and problem-solving skills
• Excellent organizational and multitasking abilities
• Proficiency in financial management
• Effective communication and interpersonal skills
• Familiarity with marketing and promotional strategies
• Experience using lottery management software
• Knowledge of provincial and federal lottery regulations
• Bachelor’s degree in business administration, marketing, or a related field
• Minimum of 4 years of experience in a management role
• Proven track record of successful project management
• Ability to work under pressure and meet deadlines
• Detail-oriented with high standards of accuracy
• Strong leadership and team management skills
• Proficient in Microsoft Office Suite
• Passion for the work of Chai Lifeline Canada and to positively impact our community
• Alignment with Chai Lifeline Canada’s core values: dedication, integrity, empathy, respect, and humility
• Valid driver’s license and access to regular use of a car

Salary range: $80,000 – $95,000

Chai Lifeline Canada is committed to inclusive and accessible recruitment practices to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

To learn more about Chai Lifeline Canada please visit our website