Growth-Focused UX Director at HelloFresh

HelloFresh

Elevate the customer experience as a UX Director for growth at HelloFresh in Toronto or New York. This pivotal role blends leadership with hands-on design to create engaging user journeys. You will lead a talented UX design team, emphasizing the transformation of customer experiences across the acquisition funnel. Your role entails collaborating with various teams to ensure each step in the user journey adds value and memorability. A focus on data-driven decision making will be crucial as you set hypotheses, conduct experiments, and elevate design effectiveness. Key Responsibilities:

Manage the entire customer journey, from acquisition to re-engagement
Champion experimentation as a key design principle
Establish quality standards for UX across platforms
Foster brand identity through cohesive user experiences
Lead integration of AI in design processes

Requirements:

10+ years of experience in product design and leadership
Background in B2C sectors and proven track record
Expertise in hands-on design and data analysis
Familiar with AI tools like Figma
Strong ability to derive insights from data and test results

Drive forward-thinking UX strategies that resonate across HelloFresh’s portfolio and lead users on memorable journeys. #J-18808-Ljbffr

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Vacancy posted 13 hours ago

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