Strategic Smb Customer Success Manager
Suger, Inc.
Fours in Vancouver seeks an SMB Customer Success Manager (Eastern Time) to own a book of roughly 50–70 SMB accounts with up to $25K ARR per account, totaling 1M+ ARR. You will guide onboarding, adoption, engagement, and retention across the full customer lifecycle.This full-cycle role relies on async Slack communications, proactive health checks, and collaboration with Account Management to drive renewals and expansions.
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Vacancy posted more than 2 months ago
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