Clinical Care Coordinator

Clinical Care Coordinator

Lethbridge Family Services (LFS) is seeking a clinical care coordinator to join our team in Home Services! The clinical care coordinator provides case management for clients. They work as part of a multidisciplinary team to ensure client care is delivered according to organization procedures and industry best practices.

We offer

• a flexible work week to support life-work balance,

• a discounted cell phone plan,

• a comprehensive, cost-shared health & dental benefits package,

• paid sick time and paid personal time, and

• a welcoming, inclusive work environment where people thrive.

Clinical care coordinators

• co-ordinate service to each client based on authorization and service plans,

• respond to client concerns, by phone and in person,

• arrange and attend client meetings, maintain client files with current information, and documentation in accordance with organization policies and procedures,

• report unusual occurrences and conduct root cause analysis,

• conduct initial client visit and home assessment checklist and survey clients annually,

• conduct in field visits with health care aides, twice per year, and

• plan and schedule workers according to client needs, organization procedures, and funding requirements.

Qualifications

• a degree or diploma in nursing or practical nursing (current, active registration with a professional licensing body (CLPNA, CARNA) is considered an asset),

• a minimum of 2 years of experience in care coordination or case management,

• excellent organizational and administrative skills, and

• excellent communication skills; verbal and written.

All new employees of LFS must provide a police information check and vulnerable sector check dated not less than 90 days prior to the date of hire.

Hours: Regular Hourly – 21-28 hours per week – including days, evenings, and weekends

Number of positions available: 1

Work location: 100 - 1410 Mayor Magrath Drive South, Lethbridge, AB

Contact person: Leslie Stroud

Application deadline: July 1, 2026

Apply online at referencing job number 26HS9A

Lethbridge Family Services is an accredited social service organization. For more information, please visit LFSfamily.ca.

Lethbridge Family Services is committed to creating an inclusive and diverse workforce, representative of the clients we serve. We welcome applications from all qualified candidates and are committed to ensuring that all employment opportunities are inclusive to all people. We thank everyone for their interest in Lethbridge Family Services, however, we only contact the individuals selected to continue in the process.

Lethbridge Family Services eliminates barriers from the recruitment process. If you require support during the hiring process, please contact Human Resources at ***email_hidden*** so that supports can be put in place. Private information received in relation to your request for support will be used only to facilitate the recruitment process and shared only as needed with the selection committee.