Inside Sales Team Member

Job Responsibility:

SUMMARY: We are looking for a talented and competitive individual to fill this entry level sales position within our team of Beatties Business Edge Specialists.

KEY RESPONSIBILITIES:

Contact customers regularly to maintain customer loyalty, increase share of business within account and maximize customer awareness of Beatties products and services. Provide back-up coverage for our Order Desk Team as required.

Existing Account Base:

• Beatties will provide the successful candidate with a sales base of current Beatties Business Edge customers to which you will earn a monthly commission based on sales.
• You will be required to grow business within this base by providing pricing and product solutions tailored to the individual accounts needs.
• Create and maintain custom account based pricing plans.
• Strive to achieve sales targets and monthly quotas.
• Required to use our Customer Relationship Software to document your account activity.

New Account Development

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Adhere to new business procedures, documenting activity in our Customer Relationship Software.
• Strive to achieve monthly activity targets.
• Prepare and present business proposals to potential customers.

Order Desk Team Support

• Provide backup support as needed for Order Desk.
• Take inbound telephone customer inquiries and orders.
• Process customer fax/emailed orders.
• Source out special-order products.
• Provide support to customers through our online chat software.

Administrative Duties:

• Maintain a knowledge of Beattie's products, business services, people and resources.
• Maintain knowledge of products, industry trends and competitive market trends.
• Attend team sales meetings, training and other events as directed.
• Respond to internal requests and needs in a timely fashion.
• Provide sales reports to Department Manager as requested.
• Review with Manager compliance with company set sales targets, which may change from time to time at the company's sole discretion.
• All other duties assigned.

• Requirements and skills:
• Consistent attendance is a must.
• Inside Sales and Customer Service experience (1 year minimum).
• Strong phone skills.
• Experience with CRM.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Dedication to continuous improvement and customer service excellence.
• Ability to work independently and exercise good judgment.
• Computer skills.
• Ability to multitask, prioritize and manage time effectively.

Accessibility:

Adhere to the requirements of the Integrated Accessibility Standards Regulation and disability-related obligations of the Ontario Human Rights Code.

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Store discount
• Wellness program

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: In person

Expected start date: 2024-07-02