Senior Risk Oversight Specialist

Apply analytical judgment to Manulife Bank’s Residential Lending risk oversight program, evaluating sales practices, recorded calls, emails, and monthly scorecards.As a Senior Specialist, you will support the Residential Lending team through risk analysis, policy interpretation, stakeholder consultation, and quality reviews. Reporting to the Manager, Policy and Risk Management, you will assess compliance with Sales Practices requirements and quality standards. Your findings will help identify trends, control gaps, and potential concerns requiring timely mitigation.Key Responsibilities:
Evaluate calls, emails, processes, systems, and sales practicesAnalyze risk trends, control gaps, and performance concernsCommunicate evidence-based findings and recommendations to managementReview monthly scorecards and complete defined review volumesIdentify educational needs and present insights to Sales EnablementRequirements:
Five to seven years in risk management or related fieldsRESL underwriting experience and policy interpretation abilityStrong analytical, critical-thinking, and stakeholder management skillsStrong Excel and PowerPoint reporting skillsUniversity degree in risk, finance, business, economics, statistics, or related fieldBring risk analysis, sales practice monitoring, and Residential Lending policy expertise to Manulife Bank’s oversight program.
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