Hybrid Compliance Officer Focused on Complaint Management and Guidance

Become a pivotal Compliance Officer dedicated to handling complaints effectively. Utilize your expertise to provide guidance, identify trends, and ensure public protection in a hybrid work environment. This role emphasizes managing complaints against licensees while advising on compliance inquiries. You will analyze non-compliance issues and potential risks, driving investigations to protect the public interest. Additionally, you’ll draft various communications and liaise with stakeholders to support your efforts. Key Responsibilities:

• Review complaints for Council's jurisdiction
• Draft reminder letters for conduct concerns
• Conduct investigations on compliance breaches
• Prepare reports for Review Committee presentations
• Document interactions with licensees and complainants

Requirements:

• Minimum 3 years in regulatory or financial services
• Post-secondary education in a relevant field
• Proficiency in Microsoft Office suite
• Strong conflict resolution and communication skills
• Ability to manage a diverse workload

Elevate regulatory standards by ensuring compliance and enhancing public trust in the sector. #J-18808-Ljbffr