Warehouse Manager

The Warehouse Manager leads the daily operations of Healthy Planet’s warehouse and distribution activities, ensuring stores receive accurate, complete, and timely shipments. This role is responsible for maintaining safe work practices, inventory integrity, effective labour planning, team development, and continuous improvement.
The Warehouse Manager works closely with Retail Operations, Purchasing, Transportation, Finance, Human Resources, and other internal partners to resolve operational issues, improve service delivery, and support the company’s continued growth.
Disclaimer: This is an on‑site warehouse leadership role that involves regular time on the warehouse floor, walking and standing, and exposure to typical warehouse activities and equipment. Candidates must be able to meet the essential requirements of the role, with accommodation available in accordance with applicable law.
Key Responsibilities:Warehouse OperationsOversee receiving, putaway, replenishment, picking, packing, shipping, returns, and other warehouse activities in accordance with established procedures and service expectations.
Plan staffing, shift coverage, workload distribution, and operational priorities to meet store delivery schedules and seasonal demand.
Monitor operational performance, including throughput, order accuracy, on‑time dispatch, backlogs, productivity, and labour costs. Identify performance gaps and implement corrective actions.
Coordinate with transportation and store teams to address shipment changes, shortages, damages, and urgent requests.
Maintain organized work areas and ensure effective equipment use, storage practices, and material handling procedures.
Inventory and Process ControlMaintain inventory accuracy through effective receiving procedures, transaction processing, cycle counts, discrepancy investigations, and corrective actions.
Partner with Purchasing and Finance to resolve inventory variances, supplier discrepancies, damaged goods, and returns.
Oversee stock rotation and product handling requirements, including expiry dates and applicable storage conditions.
Evaluate workflows, systems, and warehouse layouts to improve accuracy, capacity, service levels, and operational efficiency.
Ensure operational records and reports are complete, accurate, and available for review.
Health, Safety, and CompliancePromote a strong safety culture and ensure employees receive appropriate training on equipment use and established safety procedures.
Conduct workplace inspections, address hazards promptly, review incidents and near misses, and implement corrective measures in collaboration with relevant internal partners.
Ensure compliance with applicable occupational health and safety requirements, company policies, and product handling standards.
Ensure employees, contractors, and visitors follow site access requirements and applicable safety procedures.
Qualifications and ExperienceSignificant experience managing warehouse or distribution operations, including responsibility for people leadership, inventory control, and service delivery.
Demonstrated ability to lead supervisors and large teams, manage competing priorities, and drive operational performance.
Experience in a multi‑store retail distribution environment is an asset.
Working knowledge of warehouse management systems, inventory control processes, operational reporting, and Microsoft Office or comparable tools.
Knowledge of applicable Ontario occupational health and safety requirements and safe material handling practices.
Demonstrated ability to analyze operational data, identify performance gaps, and implement process improvements.
Sound judgment and problem‑solving skills when addressing operational incidents, employee matters, and cross‑functional challenges.
Strong leadership, communication, coaching, planning, and organizational skills.
Ability to work on‑site and adjust working hours as required to meet operational needs.
Measures of SuccessPerformance will be assessed against agreed targets and expectations for:
Store service levels and delivery reliability.
Order accuracy and on‑time shipping.
Inventory accuracy and discrepancy resolution.
Warehouse productivity and labour cost management.
Workplace health and safety.
Employee performance, engagement, and development.
Sustainable process improvements and operational efficiency.
What We OfferAn amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
Comprehensive medical benefits and a flexible spending account for full‑time permanent employees—because we care about your health and well‑being
Exclusive employee discounts on our products—treat yourself while you help others find what they love
Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
Career‑focused continuing education and development opportunities
A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
GoodLife Fitness corporate membership discounts
Life at Healthy PlanetAt Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.
Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:
Learn More About Life at Healthy Planet
At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled
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