Talent Consultant - scarborough (Toronto)

About the role

Adecco is hiring a Talent Consultant for one of our local branches. With a focus on creating an exceptional customer and candidate experience, you will place candidates from a pool of qualified individuals (applicants are sourced and identified by our Central Delivery team). The successful candidate will provide associates with continued employment while providing clients with skilled candidates that are well‑matched to their unique hiring needs. You will offer exceptional customer service to clients, candidates, and associates while promoting the Adecco brand and company culture. As a dynamic self‑starter, you will expand business with existing clients by increasing wallet share, reducing associate attrition, and fostering associate re‑employment.

This hybrid role combines work‑from‑home and in‑office duties; candidates must commute to our local office for training and required ongoing weekly in‑office tasks.

What you’ll be doing

• Building and maintaining relationships with both passive and active candidates and associates to increase wellness at work, retention and employability.
• Partnering with our Central Delivery teams to build and maintain a diverse candidate pipeline that addresses client needs; networking extensively in the marketplace to ensure access to local talent and to exercise grassroot efforts as required to supplement Central Delivery.
• Identifying, evaluating and recommending innovative solutions to address client requirements and issues.
• Assessing candidates to ensure qualification match and overall compatibility with client requirements.
• Coaching candidates for success in client interviews and serving as an advocate for candidates with clients.
• Providing associates with feedback, coaching, conflict management and counselling for successful on‑the‑job performance.
• Counselling associates on how to develop and meet their professional goals, providing support and feedback to help overcome barriers, and identifying a training plan (up‑skill and re‑skill) to improve employability with clients; striving to retain and re‑employ associates at end of assignment.
• Developing relationships with clients and business leaders to foster business growth and understand the unique requirements of each client; partnering with existing clients to define strategic objectives and hiring needs.
• Growing wallet share on a portfolio of small to medium local clients; building and maintaining knowledge of target industries, clients, roles, market share and competition.
• Maintaining retention of individual clients while maximizing fill rate and time to fill and ensuring high satisfaction scores.
• Maintaining general knowledge of Adecco’s service portfolio to be able to price and sell services (temporary, conversions and permanent placement business).

About you

• Completion of post‑secondary education in a related field or years of equivalent experience demonstrating progressive responsibility.
• A minimum of two (2) to three (3) years of related experience, ideally in a service‑oriented environment.
• Experience recruiting and/or working within the Human Resources solutions industry is an asset.
• Proficient with Microsoft Office products including Word, Excel, Teams and Outlook.
• Excellent interpersonal and communication skills, both written and verbal, along with an ability to influence and motivate others.
• Superior organizational skills; while meeting deadlines consistently, can effectively manage multiple tasks and prioritize any new tasks as required.
• Proactive and able to solve problems effectively and rapidly through recommending and implementing creative solutions.
• Proven consistently high levels of customer service performance, with an ability to establish and maintain effective working relationships and identify opportunities for new business.
• Flexible and adaptable to changing business needs.
• Bilingualism (French/English) is an asset.

Salary & Additional Information

Base Salary: $50,000–$60,000 per annum. This position is for an existing vacancy.