Full Time Program Services Caseworker Days (union position)

Job Responsibility:

To support clients and operate residential facility, through: Clients admissions, intake processing, case triaging, primary support case work, referral and clerical duties. Provide clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed. The work of this position seeks to prevent and eliminate youth homelessness, while meeting the human needs of vulnerable populations in York Region.

KEY RESPONSIBILITIES:

Written and Verbal Communication

• Performing all relevant documentation related to PSCW including but not limited to intake/discharge forms, client HIFIS notes, shift logs, incident reports, client forms, medication documents, client applications, stats reports, etc.
• Responsible for maintaining personal MyArmy work account/password for all strategic work purposes including email, UltiPro (attendance and scheduling), Salvation Army corporate information systems, Microsoft teams, etc. This is done with support from management, supervisory staff and I.T support personnel.
• Staying up to date on all communications, including management/supervisory emails, client case notes, meeting minutes, training communications, policy and procedures updates, etc.

Reporting

• Responsible for reporting monthly PSCW performance statistics to View email address on ca.edajobs.com email address.
• Fulfilling and communicating all relevant Incident reports, including IIR (Internal reports) to the team, and CIR (critical reports) to supervisory staff.
• Completing daily front-line worker responsibility logs and bed board charts.
• Completing all required aspects of ongoing PEAC performance appraisal and coaching documents

Case Work/Facility

• Maintaining ongoing responsibility for primary client housing-stability planning and housing-related case work.
• Fulfillment of daily PSCW shift responsibility sheets.
• Maintaining personal HIFIS account and using HIFIS system for all aspects client case work.
• Manage contact with professional and agency support staff.
• PSCW staff members are responsible for moderate cleaning and upkeep of facilities and resident quarters when property services staff are not on site.
• PSCW staff are responsible to adhere to all tasks and responsibilities as outlined on the Front-Line worker responsibilities shift sheets.
• Perform other duties as required.

WORKING CONDITIONS:

• This is a permanent full time position based on 42 hours per week 7 shifts in 2 weeks
• The Supervisor will set the hours of work and work schedule.
• PSCW staff members work onsite at Sutton Youth Services facility; approximately 95%.
• On occasion PSCW staff have responsibility to leave premises for work related tasks (housing-related case work support, client, meeting, training, supplies purchasing, etc.), approx. 5%.
• PSCW staff members work within the facility building, and outside of the building, onsite.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• College diploma or equivalent post-secondary formal study related to social and/or youth related services work. Bachelor of Social Work is preferred.
• Valid Ontario Class “G” Driver's License and a current copy of a Driver's abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

• Experience working with homelessness, mental health and addictions.
• Must have functional knowledge and understanding of youth issues related to homelessness, mental health and addictions.
• Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and equity.
• Good knowledge of community resources

SKILLS AND CAPABILITIES:

• The responsibilities associated with this position demand a high degree of confidentiality.
• Strong oral and written communication skills are essential.
• Word processing, Desktop Publishing, Spreadsheet/Graphing; Database computer skills are essential.
• Ability to work independently as well as part of a team.
• Must have good interpersonal/time management skills.
• Must exhibit strong empathy, understanding and support for all youth, including difficult-to-serve young people, in our service sector.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

Published November 21, 2023 Location Sutton West Job Type Full-time Competition # 2329 Ministry Unit/Dept: Sutton Youth Services Salary Range: As Per Contract Address: 20898 Dalton Road Posting Expires: December 4, 2023 Applications Accepted By: Sharona Ou: View email address on ca.edajobs.com