Senior Product Manager - 12 Month Contract

About Henry Schein OneOur Academic team supports dental schools and training programs across Canada with two leading products, axiUm and Ascend Academic. These platforms help institutions manage clinical workflows, streamline teaching, and enhance the student learning experience. We empower dentists to focus on patient care, ensuring practice success, and our work starts with the students who will become those dentists. With more than 20 years of experience in Canadian dental practice management and global academic-dental markets, our team builds reliable, easy-to-use tools that help students, faculty, and clinic staff work smarter every day.
About Henry Schein OneOur Academic team supports dental schools and training programs across Canada with two leading products, axiUm and Ascend Academic. These platforms help institutions manage clinical workflows, streamline teaching, and enhance the student learning experience. We empower dentists to focus on patient care, ensuring practice success, and our work starts with the students who will become those dentists. With more than 20 years of experience in Canadian dental practice management and global academic-dental markets, our team builds reliable, easy-to-use tools that help students, faculty, and clinic staff work smarter every day.
Senior Product ManagerWe are seeking a highly organized and customer-focused individual to join our team as a Senior Product Manager on a temporary leave coverage basis. In this role, you will take ownership of the axiUm product portfolio, keep priorities moving, and represent customer needs from discovery through launch and adoption. You are passionate about turning customer feedback into practical product decisions, and you communicate product value clearly to customers, prospects, and partners.
At HSOne Canada, you’ll join a flexible, high-performing team that values curiosity, collaboration, and ownership. You’ll work in an environment that encourages creative problem-solving, open communication, and the freedom to make a visible impact, with support for professional growth.
As a Senior Product Manager, your key responsibilities will include:
Lead customer discovery with clinical and administrative users and internal teams, validating problems across multiple sources before committing to build
Design and run experiments and prototypes to test solutions early, and use the results to shape roadmap priorities
Define outcome metrics, guardrails, and measurement plans for each initiative, and document decisions along with their assumptions and risks
Maintain and advance the axiUm roadmap by scoring opportunities on impact, effort, and risk, developing business cases, and explaining trade-offs to stakeholders
Analyze product usage and performance data, interpret metric anomalies, and translate technical trade-offs for engineering and business teams
Coordinate release readiness with Engineering and go-to-market teams, including training materials and resolution of customer escalations
Build privacy, accessibility, and compliance checks into product planning, and coach junior product managers on discovery, metrics, and responsible design
Opportunity Assessment and Prioritisation: Evaluate initiatives on value and effort, and make trade-offs explicit
Ethics, Risk and Compliance: Identify and reduce privacy, accessibility, and compliance risks early in planning
Where you’ll work:This is a hybrid role, with two days in office per week to facilitate brainstorming and team building. Our office is located across from Guildford Mall in Surrey, BC.
Qualifications
5+ years of product management experience
Experience building and maintaining product roadmaps, and presenting product direction to customers and internal stakeholders
Experience running customer discovery and framing problems from multiple customer sources
Experience designing experiments or prototype tests, and using the results to change roadmap priorities
Experience defining outcome metrics, baselines, and guardrails, and writing measurement plans
Experience writing SQL or BI queries and interpreting metric anomalies
Experience scoring and prioritizing initiatives, and explaining trade-offs to stakeholders
Experience meeting privacy, security, or accessibility requirements in regulated or health-related products
Experience working with agile teams using Scrum, and coordinating go-to-market launches
Asset: dental industry experience, gained in clinical practice or with a dental software provider, along with experience delivering enterprise products or taking over in-flight initiatives.
Our recruiting process
Recruiter screening call
Short online behavioural and cognitive assessment
Hiring Manager interview
Second interview, including a presentation
For us, hiring is always human first: every application is personally reviewed, every interview is human-to-human, and we only use AI tools to support listening and accuracy, never to replace real connection.
Compensation And BenefitsThe posted range for this position is between CAD $115,500 - CAD $131,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient and experienced in the role. Many factors go into determining employee pay within the posted range including prior experience, training, current skills, certifications & education etc.
Our Benefits Also Include
3% RRSP matching
Comprehensive health benefits plan, including 100% drug coverage
3-week paid vacation, growing up to 5 weeks with tenure
Unlimited paid flex days
Paid Birthday off
1 volunteer day per year
Health and wellness spending account
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