Food - Beverage Manager - Hotel and Conference Centre

The Food and Beverage Manager will oversee all culinary and beverage operations within the Donald Gorden Hotel and Conference Centre in Kingston, Ontario.   The position is responsible for driving profitability, maintaining quality service standards, and managing staff across the hotel restaurant, bars, and banquets.  This is the kind of environment where professionalism matters, details count, and people genuinely appreciate great hospitality.
Reporting to the Operations Manager, The Food and Beverage manager leads the food and catering strategy and execution ensuring consistent, high-quality delivery while making continuous improvement and enhancing the overall workplace experience.

Hospitality excellence at Aramark is rooted in creating meaningful, people first experiences across every Client environment. The company emphasizes warm, attentive service, consistent quality, and a deep commitment to understanding the needs of guests, employees, and partners. Through strong training programs, a culture of accountability, and a focus on continuous improvement, Aramark empowers its teams to deliver service that is both welcoming and reliable.  This commitment to care, professionalism, and operational excellence helps Aramark build trust, elevate everyday moments, and create environments where people feel valued.

Job Responsibilities

•    Manage the seamless operation of food and beverage services of the hotel, restaurant, bars, and catering services
•    Ensures food and beverage presentation, taste, and service quality meet the hotel standards
•    Address and resolve customer complains striving to exceed guest expectations
•    Hire, onboard and train food and beverage staff and manage shift schedules and performance
•    Manage inventory by tracking and controlling stock levels for food, alcohol, supplies and vendor negotiation
•    Manage budgets by tracking revenues, monitoring profitability and assist in menu pricing strategies
•    Develop and maintain positive and productive working relationships with the Client, customers, staff and management

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.  

Qualifications

•    Post-secondary degree or diploma in Hospitality Management, Business Administration, or a related field
•    2-5 years progressive leadership experience in hotel or upscale food and beverage operations
•    Previous experience managing executing catered events is required
•    Previous experience working in and/or managing in a unionized environment is an asset
•    Well developed organizational and communication skills are essential to the role
•    Exceptional interpersonal skills, strong financial acumen, adaptability, and the ability to work in a fast-paced, high-pressure environment

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. 

What We Offer

•    Extended benefits including health, dental and vision from the first day of employment
•    Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
•    Three (3) week’s annual paid vacation + 3 personal days
•    Employee Recognition Program including Service Awards
•    Diverse and inclusive workforce
•    Aramark Scholarship Program for dependents of full- time employees