Customer Support - General Application

American Tall is a thriving e-commerce brand, dedicated to producing world-class quality clothing for tall men, and women, up to 7’1. Founded by a father and son duo in 2015, the business has grown to a level that seemed almost unimaginable just a few years ago and is now a leading brand in the tall community. The growth can be attributed to the excellent leadership team and family values that drive the business – respect, passion, support, and empowerment.

Our Customer Support team is our direct line of communication with our customers, keeping us in touch with our market, helping us improve and supporting our customers through their entire buying journey and beyond. The customer support team focuses on providing the best possible buying experience for our customers, showing them that there are real people behind the American Tall brand who care about their feedback!

Are you interested in joining our Customer Support team but don't see a current opening that matches your skills and interests? Not to worry!

We are continuing to grow and would love to keep you in mind for roles that may come available in the future. By completing an application it will allow us to get in touch when there is a suitable match!

Please submit your resume and complete the application by clicking on "Apply For This Job"

Why Join Us?

At American Tall, we take care of our employees and strive to create an environment where you can flourish. When you join our team, you'll enjoy a comprehensive range of benefits designed to support your personal and professional development.

Healthy Lunch Program (onsite only): Enjoy delicious and nutritious meals curated by our personal chef, promoting a healthy lifestyle. Meals are $2 a day and all proceeds go to charity. Vegan and gluten free options are available.

Annual Performance Bonus:  Your hard work and dedication are rewarded with an annual bonus, reflecting your contributions to our success.

RRSP Matching:  Plan for your future with our RRSP matching program, helping you build your retirement savings.

Health Benefits:  We offer comprehensive health benefits for both single employees and

families, ensuring you and your loved ones are well taken care of.

Tuition Reimbursement Program:  We support professional development. We will reimburse up to $1000 a year for courses taken outside of work to further develop your skills.

Generous Vacation Package:  We value work-life balance and offer a generous vacation package, complete with additional gifted days off to give you the time off you deserve.

Professional Headshots:  Start your journey with us on the right foot! All new hires on site are invited to receive a professional photoshoot to capture their best side.

Community Engagement:  We are committed to giving back. Our lunch program supports philanthropic initiatives that benefit the community.

Office Celebrations & Social Events:  Experience the joy of working in a vibrant environment with regular office celebrations and in-person socials to connect with your colleagues.

Flexible Work Hours:  We understand the importance of flexibility and offer work hours that can accommodate your personal schedule when needed.

Referral Program:  Help us grow our team! Receive rewards through our referral program when you bring in great talent.

Employee Discounts:  Enjoy a 50% discount on our entire online collection.

Accommodations and Accessibility:

American Tall provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions, or required documents regarding accessibility in a different format, please contact us at View email address on jobs.jobcopilot.com

Inclusion:

At American Tall, we are committed to building an environment where everyone feels included, valued, and heard. Diversity, inclusion, and belonging are an important part of our everyday work, and it is our belief that they enable us to reach our goal of providing excellent quality and care in our products. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

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