Retail Sales Assistant Manager

Job Responsibility:

Job Title: Retail Sales Assistant Manager

The Prince Edward County T-Shirt Company exemplifies the true County spirit and culture. We genuinely have fun working hard to offer our awesome products that are full of pride and love for PEC.

We are seeking a highly motivated and experienced Part-time Retail Sales Assistant Manager who will excel in embracing our mandate of providing fantastic customer experience, and who will contribute to our respectful, inclusive, and positive environment.

The ideal candidate will have a passion for casual apparel, strong leadership skills, a proven track record of driving sales, and providing excellent customer service. As an integral part of our retail team, the Assistant Manager will assist in overseeing daily operations, managing staff, and ensuring the overall success of our clothing store, while also collaborating with our in-house PEC Print Shop.

Responsibilities:

1. Team Leadership: Provide guidance, support, and direction to retail staff to ensure a positive and productive work environment. Lead by example and motivate team members to achieve sales targets and deliver exceptional customer service.

2. Sales and Performance Management: Assist in setting sales goals and targets for the store and individual team members. Monitor sales performance and implement genuine strategies to drive sales and meet or exceed targets. Identify opportunities to maximize revenue by cross-selling.

3. Customer Service Excellence: Uphold the highest standards of customer service at all times demonstrating the ability to develop and maintain strong relationships with customers. Resolve customer inquiries, complaints, and issues promptly and professionally. Train and coach staff on effective customer service techniques and product knowledge, demonstrating a passion for our brand and products.

4. Visual Merchandising: Collaborate with the store manager to plan and execute creative and visually appealing merchandise displays. Ensure that the store layout and presentation meet brand standards and attract customers.

5. Inventory Management: Assist in managing inventory levels and stock replenishment to meet customer demand. Conduct regular stock checks, monitor inventory turnover, and identify slow-moving or outdated merchandise. Work closely with the store manager to implement effective inventory control procedures. Collaborate with in-house PEC Print Shop on creation of new and existing garments.

6. Operational Support: Support the store manager in day-to-day operational and administrative tasks, including opening and closing procedures, cash handling, and maintaining store cleanliness and organization. Ensure compliance with company policies and procedures at all times to ensure a positive, safe and inclusive environment. Participate in social media content and creation.

7. Training and Development: Assist in training new hires and providing ongoing training and development opportunities for existing staff. Foster a culture of continuous learning and skill development to enhance team performance and job satisfaction. Assist in staff scheduling.

Qualifications:

• Previous retail management experience, preferably in the retail clothing industry.
• Proven leadership skills with the ability to inspire and motivate a team.
• Strong sales and customer service orientation with a passion for delivering an exceptional customer experience.
• Excellent communication and interpersonal skills. Exceptional verbal and written English skills. French language skills are an asset.
• Knowledge of retail operations, including inventory management, merchandising, and sales techniques.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.
• Flexibility to work weekends, and holidays as required.
• High school diploma or equivalent; additional education or training in retail management or fashion-related fields is a plus.

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career advancement and professional development.
• Employee discounts on merchandise.
• Performance incentives and bonuses.

Join our team and be part of a dynamic and exciting retail environment where your passion and commitment to excellence will be valued. Please send an introduction email or cover letter and resume that clearly highlight all relevant experiences and skills related to this position. Please email Lucinda at View email address on ca.edajobs.com

We thank all applicants for their interest, however, only those candidates invited to interview will be contacted.

Job Types: Part-time, Permanent

Benefits:

• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Every Weekend
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Work Location: In person