Retail Floor Supervisor at Burberry

Drive excellence in customer service as a Retail Floor Supervisor at Burberry in Montreal. Ensure a consistent and high-quality customer experience while managing the sales team. Burberry seeks a Retail Floor Supervisor who can elevate the shopping experience for customers in Montreal. This pivotal role requires supervising sales associates, coaching them to meet KPIs, and ensuring all visitors leave satisfied. You'll partner with leadership to cultivate talent and reinforce the Burberry Experience. Key Responsibilities:

• Lead and support sales associates to maximize client experiences
• Coach during and after customer interactions
• Maintain optimal customer flow on the sales floor
• Develop training plans for associate growth
• Oversee key aspects of store operations and policies

Requirements:

• 1-2 years in a supervisory retail position
• Proficient with POS and Apple devices
• Strong communication and leadership abilities
• Experience in performance management
• Ability to address and resolve customer challenges

Step into a leadership role where your guidance enhances service quality at Burberry Montreal. #J-18808-Ljbffr