Solution Architect - Supply Chain Product & Innovation

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

Ottawa and Toronto, Canada - Hybrid

Other locations - Remote

About the role

The Solution Architect is a leader with extensive SME experience in complex technical supply chain management product knowledge, with an emphasis on High Tech and Semi-conductor industries, that will bridge product gaps and support a combined professional team of solution consultants who drive change in the product, and developers who integrate the change requirements into the product.

The Solution Architect will work in close collaboration with product management, product, deployment teams, and clients to refine the designed solutions to arrive at final deployable product before going to market. The result is that the customer will be able to fully integrate the product into their business operations model and Kinaxis. will experience an increase in the adoption of products and revenue.

All documentation and operational changes that the team produces will be tied to the product and will be used across the organization. The Professional Services team will be the largest consumer of what this team deploys to support clients in integrating the product into their supply chain management.

Vacancy Status

This is an existing job vacancy

What you will do

• Supporting concurrent product launches from Strategic Planning to Development/Execution and all stages of Early Innovation, Early Adoption and through to Growth.
• Engaging with customers on Early Innovator projects, capturing feedback on the product and ensuring feedback provided to the PM and Engineering teams.
• Accountable for solution design, with interaction from the Product Manager, including refining the process flows, creating users stories and test scripts, and defining the overall data flow for the program.
• Leading the team of consultants on the programs to ensure the product is meeting the business needs of the customer.
• Engage with multiple stakeholders to ensure PS and partners are ready to deploy the product through the life cycle. Providing input and feedback to Training and Enablement on both Sales and Deployment enablement.
• Own outcomes and customer expectations for Early Innovators during pre-launch phase.

What we are looking for

• Bachelor's degree industry related.
• 7-10 years of related experience in supply chain management software industry.
• At least 5 years of experience in High-Tech supply chain or a related field.
• Adept at influencing without direct authority.
• Subject matter expert in supply chain concepts and best practices coupled with in-depth experience with supply chain solutions and applications (such as Maestro, Oracle or Blue Yonder).
• Ability to lead, and coach a team of seasoned professionals, and multiple stakeholders through complex projects.
• Technical leadership experience in data integration, data management, system configuration and system deployment for supply chain software implementations.
• Excellent facilitation skills, adept communicator skilled at managing customer and stakeholder interaction
• Build collaborative relationships, trust, rapport, and credibility within the organization, the industry, and external networks.
• An articulate communicator who demonstrates their level of knowledge. Has the ability to lead facilitation and present information that will engage a diverse audience in an inspiring and impactful way. Can manage ambiguity and consider input from others to determine the best course of action.
• Skilled in building new products and solutions.
• Experience in supporting rapid innovation during delivery of new BBP products to early adopters during pre-launch and launch phases.
• Drive early innovator deliveries.
• Drive proof-of-value deliveries until growth phase.
• Deliver explainable, supportable, and scalable product capabilities.

Role Specific Skills and Qualifications-

• Product Lifecycle Management (PLM).
• Product Program Management experience from concept to commercialization.
• Expertise in aligning key KPIs and reporting on progress against milestones that drive accountability.

#Senior

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:

• Flexible vacation and Kinaxis Days (company-wide days off)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis website at or the company’s blog at

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at View email address on apply.j-vers.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.