Staff Software Engineer, Backend (Platform - Core Automation)

Overview

Staff Software Engineer, Backend (Platform - Core Automation)

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

We are seeking a candidate who is passionate about our mission and believes in the power of crypto and blockchain technology to update the financial system. The role is part of the Platform Product Group, which builds a trusted, scalable, and compliant platform to maximize velocity, efficiency and quality and provide a consistent, high-quality experience across Coinbase products.

The Core Automation team aims to automate AI-powered operations to deliver seamless customer experiences and maximum value for shareholders. Our initial focus is automating Customer Support and Compliance with Agentic AI, building primitives and orchestration that scale across domains, and enabling AI to enhance customer experience and internal processes.

In this role, you will join as a Staff Software Engineer in the Platform Product Group and contribute to foundational APIs and distributed systems that enable AI agents and automation across Coinbase products.

What you’ll be doing (job duties)

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes
• Design and implement orchestration, guardrails and measurement techniques to ensure AI agents are grounded, relevant, and provide customer delight
• Architect and develop distributed systems
• Provide technical structure to teams and work with management and stakeholders to define strategic roadmaps
• Manage project priorities, deadlines and deliverables with your technical expertise
• Mentor and train other team members on design techniques and coding standards
• Design and implement foundational APIs for use by LLMs
• Write high quality, well-tested code to meet customer needs

What we look for in you

• 8+ years of experience in software engineering
• Experience architecting and developing solutions to ambiguous problems with significant impact
• You’re passionate about building an open financial system that brings the world together

Nice to haves

• Experience getting LLM-based applications to production, measuring and improving grounding to a given corpus, and reducing hallucinations
• Experience in the Customer Support, Compliance, or Financial Crimes domains

Answers to crypto-related questions may be used to evaluate your onchain experience.

Job #: GPBE06US

Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full-time offers from Coinbase also include target bonus, target equity, and benefits (including medical, dental, and vision).

Pay Range: $217,900 CAD - $217,900 CAD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase’s roles before applying.

Commitment to Equal Opportunity: Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation, or any other basis protected by applicable law. Coinbase also participates in the E-Verify program in certain locations, as required by law. Coinbase provides reasonable accommodations to individuals with disabilities in the employment process; please contact View email address on click.appcast.io to request accommodation.

Global Data Privacy Notice for Job Candidates and Applicants: Depending on location, GDPR and CCPA may regulate data handling. By submitting your application you agree to Coinbase’s data processing practices as described in the notice.

AI Disclosure: Coinbase is piloting AI tools for initial screening and interview transcription where applicable. These pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. For accommodation requests, contact View email address on click.appcast.io.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Technology, Information and Internet