Lead Technical Product Manager

Gestionnaire de produits, technologie – CCH iFirm Taxprep et Taxprep
À propos du rôle
À titre de gestionnaire de produits, technologie, vous serez responsable de la vision et de la feuille de route de nos produits fiscaux canadiens, principalement CCH iFirm Taxprep et Taxprep. Ce poste se situe entre la technologie et la fiscalité : vous travaillerez au quotidien avec les équipes de développement et les équipes fiscales, et vous parlerez le langage des deux. Vous échangerez aussi avec les cabinets comptables, en personne et virtuellement, pour comprendre leur réalité (saison fiscale, échéances, pression sur les équipes) et traduire ce que vous entendez en demandes claires. L'IA occupe une place importante dans ce poste. Elle transforme de plus en plus la façon de travailler des cabinets et influence l'évolution de nos produits, et vous contribuerez à définir où elle apporte une réelle valeur aux professionnels de la fiscalité.Responsabilités
Diriger le cycle de vie complet de CCH iFirm Taxprep et de Taxprep, de l'idée à la livraison, puis au suivi après le lancement.Élaborer et tenir à jour la vision, la feuille de route stratégique et l'analyse de rentabilité des produits de votre portefeuille.Rencontrer des clients et des prospects, en personne et virtuellement, pour écouter leurs besoins actuels et futurs, observer leur façon de travailler et traduire ce que vous entendez en demandes claires.Collaborer étroitement avec les équipes fiscales pour comprendre quelles fonctionnalités doivent être ajoutées et en établir les priorités.Travailler avec les équipes de développement des systèmes pour définir les exigences, prioriser le travail et assurer la livraison de produits de grande qualité, dans un environnement agile.Définir comment l'IA peut faire gagner du temps aux professionnels de la fiscalité, et en évaluer la valeur réelle auprès des clients.Assurer la cohérence de l'expérience avec les autres modules de la suite CCH iFirm, en collaboration avec les autres gestionnaires de produit.Collaborer avec les équipes de mise en marché, de marketing, de ventes, de finance et de soutien pour que chaque lancement et chaque changement soit prêt sur les plans produit, opérationnel, commercial et client.Appuyer les activités de mise en marché : lancements, fiches produit, analyses concurrentielles, scénarios de vente et rétroaction après lancement.Travailler avec le soutien technique, les services professionnels et le service à la clientèle pour que les besoins de formation et de soutien après l'achat soient comblés.Suivre la performance des produits, les indicateurs clés et les commentaires des clients, et en tirer des améliorations concrètes.Surveiller les tendances de l'industrie, la concurrence et l'évolution des besoins des cabinets comptables canadiens.Être la personne-ressource des clients et des équipes internes lorsqu'un enjeu survient avec vos produits.Contribuer aux activités de conformité et de protection des renseignements personnels.Communiquer clairement des concepts techniques et fiscaux à des publics qui ne sont ni l'un ni l'autre, et inversement.Exigences
Baccalauréat en comptabilité, en finance, en informatique ou dans un domaine connexe.Minimum de 5 ans d'expérience dans un cabinet comptable, en développement de logiciels ou en gestion de produit.Bonne compréhension de la fiscalité canadienne (particuliers, sociétés ou fiducies) et aisance avec son vocabulaire.Bonne connaissance des concepts et des technologies d'IA, et capacité de les appliquer à des cas d'usage concrets pour les professionnels de la fiscalité.Connaissance de la réalité des cabinets comptables et expérience de travail avec des professionnels de la comptabilité et de la fiscalité.Aisance à animer des rencontres et des discussions avec des clients, de l'utilisateur final à l'administrateur, en personne comme en virtuel.Expérience de travail avec des équipes multidisciplinaires dans un environnement agile.Bilinguisme (français et anglais), à l'oral comme à l'écrit.Atouts
Expérience de l'utilisation de logiciels de fiscalité.Expérience dans l'élaboration de feuilles de route, la définition d'exigences et la gestion du cycle de vie d'un produit.Capacité d'analyse : transformer des données et des commentaires de clients en améliorations utiles.Capacité à influencer sans lien d'autorité, et excellentes aptitudes pour la résolution de problèmes et la prise de décisions.Compréhension des enjeux de protection des données et de sécurité propres au marché canadien.Curiosité, autonomie, sens de l'organisation et capacité de gérer plusieurs dossiers dans des délais serrés, surtout en période de pointe.Capacité d'apprendre rapidement de nouveaux produits, technologies et domaines.Conditions
Déplacements occasionnels (environ 10 %), principalement pour rencontrer des clients.Lead Technology Product Manager – CCH iFirm Taxprep and Taxprep
About the role
As Lead Technology Product Manager, you will own the vision and roadmap of our Canadian tax products, primarily CCH iFirm Taxprep and Taxprep. This role sits between technology and tax: you will work daily with the development and tax teams, and speak the language of both. You will also talk with accounting firms, in person and virtually, to understand their reality (tax season, deadlines, pressure on staff) and translate what you hear into clear requests. AI is an important part of this role. It increasingly shapes how firms work and how our products evolve, and you will help define where it brings real value to tax professionals.Responsibilities
Lead the full lifecycle of CCH iFirm Taxprep and Taxprep, from ideation to delivery and post-launch follow-up.Build and maintain the vision, strategic roadmap and business case for your portfolio.Meet customers and prospects, in person and virtually, to listen to their current and future needs, observe how they work and turn what you hear into clear requests.Work closely with the tax teams to understand which features should be added and to prioritize them.Work with the systems development teams to define requirements, prioritize work and deliver high-quality products in an agile environment.Define how AI can save time for tax professionals, and assess its real value with customers.Ensure a consistent experience with the other modules of the CCH iFirm suite, in collaboration with the other product managers.Collaborate with Go-To-Market, marketing, sales, finance and support teams to ensure every launch and change is ready from a product, operational, sales and customer standpoint.Support go-to-market activities: launches, product sheets, competitive analyses, sales scenarios and post-launch feedback.Work with technical support, professional services and customer service to ensure post-purchase training and support needs are met.Monitor product performance, KPIs and customer feedback, and turn them into concrete improvements.Follow industry trends, competitors and the evolving needs of Canadian accounting firms.Be the go-to person for customers and internal teams when an issue comes up with your products.Support compliance and data-privacy activities.Explain technical and tax concepts clearly to audiences who are neither, and vice versa.Requirements
Bachelor's degree in accounting, finance, computer science or a related field.Minimum of 5 years of experience in an accounting firm, software development or product management.Good understanding of Canadian taxation (personal, corporate or trusts) and comfort with its vocabulary.Working knowledge of AI concepts and technologies, and the ability to apply them to concrete use cases for tax professionals.Knowledge of how accounting firms operate and experience working with accounting and tax professionals.Comfort leading meetings and discussions with customers, from end user to administrator, in person and virtually.Experience working with cross-functional teams in an agile environment.Bilingualism (French and English), spoken and written.Assets
Experience using tax software.Experience building roadmaps, defining requirements and managing a product's lifecycle.Analytical skills: turning data and customer feedback into useful improvements.Ability to influence without direct authority, and strong problem-solving and decision-making skills.Understanding of the data-privacy and security considerations of the Canadian market.Curiosity, self-motivation, strong organization, and the ability to manage multiple files under tight deadlines, especially during peak season.Ability to learn new products, technologies and industries quickly.Conditions
Occasional travel (about 10%), mainly to meet customers.Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI‑powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI‑powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI‑powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud‑based, AI‑powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential. With a nearly 190‑year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit or follow us on LinkedIn, Instagram and Facebook.Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here RasiFawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Togetherwe thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complyingwith laws requiring equal opportunity in hiring, promotion, and other employment decisions. 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