Fulfillment Officer (up to 6 months)

Why FirstOntario?Competitive compensation packagesTop-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending accountEnhanced mental health benefits through SunLife and TELUS HealtFlex-work environmentCompany-wide Employee Volunteer program (Blue Wave Program)Employee and Family Assistance ProgramJob OverviewThe Fulfillment Officer is responsible for reviewing, verifying, and processing mortgage documentation to ensure compliance with company policies, regulatory requirements, lender and Insurer guidelines. This role plays a critical part in supporting the mortgage fulfillment process by maintaining accuracy, timeliness, and exceptional customer service. RoleReview and validate mortgage documentation for completeness and accuracy.Verify income by way of in-depth review of LOE's, paystubs, T4s, Full T1 Generals and NOA's, BFS documentation including Articles of Incorporation and Business FinancialsVerify down payment and closing costs keeping note of AML guidelinesEnsure compliance with regulatory standards, lender requirements, and internal policies.Work collaboratively with Underwriters and various departments and branchesPrepare and organize files for funding.Monitor timelines to ensure prompt processing and closing of mortgage files.Respond to inquiries in a professional and timely manner by email and phoneCommunicate with brokers and internal departments and branches to ensure a seamless closing process for the MembersKeep informed on FCU mortgage products/services, interest rates, lending policies/procedures and other pertinent informationIdentify opportunities for efficiency, recommend improvements, and implement enhanced systems and processes where appropriateConsider health & safety as a primary concern to ensure the overall well-being of yourself and othersPerform other duties as requiredRequired SkillsBe adaptable and an organized multi-tasker that thrives in a fast pace, growing work environmentAbility to work under pressure and with time sensitive deadlinesHave working knowledge of credit investigation, analysis and related policies and proceduresHave experience preferably in the financial services/mortgage financing industryHave working knowledge of lending platforms; Prolender is considered an assetExperience and knowledge of Mortgage Insurance requirementsEnjoy being a team player, willing to assist other staff as requiredDemonstrate clear written and verbal communication skillsHave one to three (1-3) years' experience in the financial services industry, specifically in the area of mortgage documentation reviewHave a sound business acumen which you built from the ground up with a post-secondary Degree or Diploma in business or economics or an equivalent combination of education and industry experienceThis is a hybrid role in Woodstock, ON. This is for a term of up to 6 months. This posting is for an existing vacancy.Salary Range: $53,122 to $73,042Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.