Sales Associate

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Accountabilities

Operations

• Protect the integrity of all donated items.
• Process raw materials by loading/unloading, sorting, packing, storing, loading and baling donations.
• Interact with customers/donors in a positive, friendly and courteous manner.
• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact and courtesy when dealing with difficult donors/customers.
• Possess knowledge of stock prices and featured sale products in order to respond to customer enquiries.
• Assist donors with their donations, unload donations, and place stock in appropriate warehouse locations.
• Select donations for store distribution meeting established standards of quality and distinguishing between discarded/recycled and good quality merchandise according to company standards; ensure that all products are priced correctly as per store policy.
• Replenish inventory levels, i.e. hang clothing and restocking of merchandise as directed
• Pay attention to store security, by monitoring activity within the store.
• Categorize and box seasonal clothing, housewares, shoes etc. for storing.
• Abide by store policy and procedures.
• Work with volunteers as assigned.

Communications

• Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.

Health And Safety

• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage).
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Perform other related duties.

Working Conditions

• This is a temporary part-time position based on 31 hours per week.
• Schedule may vary from week to week and include weekdays and Saturday’s.
• Flexibility in scheduling is required.
• Mandatory requirement for steel-toe safety boots or shoes.
• Universal precautions; safety gloves.
• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
• Ability to lift/move 40 pounds.

Hours Of Work: Work will be scheduled as per the Thrift Store operational requirements between work hours of Monday to Saturday between 9:00am to 4:00pm with a ½ hour unpaid meal break where applicable.

Conditions Of Employment

Submit as required a Police Record Check (vulnerable sector check) that is acceptable to The Salvation Army in its sole discretion if applicable.

Kindly review the eligibility criteria for the Canada Summer Jobs program using the link below before applying.

This position is funded through the Canada Summer Jobs program. Applicants must meet program eligibility requirements, including age and legal status criteria. Individuals who required employer-specific work authorization (e.g., international students on study permits) are not eligible under this program. Recent immigrants are eligible if they are Canadian Citizens or permanent residents.

Education, Qualifications And Certifications

• Completion of Grade Nine.
• Alternative combinations of education and experience may be considered.

Experience And Skilled Knowledge Requirements

• Have a minimum of three (3) months of prior related experience.
• Cash handling experience is required.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.
• Basic math skills required.

Skills And Capabilities

• Attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.
• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Excellent interpersonal skills, integrity, and adaptability.
• Exhibit good listening skills, have strong oral/written communication skills.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $17.60 to $19.85 with a maximum of $23.82.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email View email address on ca.snapjobsearch.com if you have a need for any accommodation and we will be pleased to discuss this with you.