Lead Store Manager at LensCrafters
LensCrafters
Drive leadership and customer service excellence as a Store Manager at LensCrafters. This full-time position focuses on coaching, training, and achieving operational goals through strategic insights. As a leader within LensCrafters, your primary mission is to ensure unsurpassed customer service and effective team performance. You will analyze key performance indicators to implement actionable strategies for improvement, while nurturing a high-performing team through training and engagement. Collaborating with the Doctor of Optometry, you will enhance patient experiences and streamline store operations. Key Responsibilities:
- Ensure exceptional customer service delivery
- Provide training and coaching for team performance
- Analyze indicators to enhance store operations
- Recruit engaged staff for optimal store function
- Collaborate with optometrists to improve customer experiences
- High School diploma or equivalent
- 4+ years of management experience required
- Comprehensive knowledge of retail operations
- Strong communication and leadership abilities
- Basic math skills and familiarity with retail technology
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