Payroll Manager, North America

The Payroll Manager is responsible for leading and managing payroll operations across the United States and Canada. This role ensures accurate and timely payroll processing, compliance with federal, state/provincial, and local regulations, and alignment with organizational policies. The manager will oversee payroll systems, lead a team of payroll professionals, and collaborate with HR, Finance, and external vendors to deliver a seamless payroll experience.
What you'll do:
Oversee full-cycle payroll processing for both US and Canadian employees
Ensure compliance with all applicable laws, including FLSA (US), CRA regulations (Canada),
and internal policies
Manage payroll schedules, approvals, reconciliations, and year-end reporting (e.G., T4s, W-
2s)
Supervise and coach payroll staff, providing training and performance feedback
Delegate tasks and monitor workload to ensure deadlines are met
Support payroll systems (e.G., Dayforce), including upgrades and audits
Support integration of payroll data into broader HRIS and financial systems
Ensure data integrity and security across platforms
Lead internal and external audits and ensure proper documentation and controls
Generate and analyze payroll reports (earnings, deductions, taxes, leave, etc.)
Provide insights to Finance and HR for budgeting and forecasting
Monitor payroll KPIs such as accuracy rate, timeliness, and compliance metrics
Train and mentor Payroll staff
Responsible for regular and off-cycle run
Ensure compliance, including internal &external audits
Team leadership, development, performance feedback and workload management
Serve as an escalation point for complex payroll inquiries, ensuring timely resolution to
employee inquiries
Partner with HR and Finance to align payroll with compensation benefits and accounting
Performs other duties as assigned.
Ability to manage deadlines with precision and attention to detail.
Strategic oversight and adaptability in a fast-paced environment.
Communicate clearly and professionally with internal teams, external vendors and
employees.
Draft and review payroll-related documentation, policies, and employee
communications.
Present payroll updates and findings to leadership and cross-functional stakeholders.
What you bring:
University Degree or Professional Certification
Minimum 7 years of payroll experience in payroll administration, with at least 3 years in a leadership role
Post-Secondary degree in Accounting, Finance, HR Payroll Leadership Professional (PL)/Certified Payroll Professional (CPP) preferred
Experience with Dayforce HRIS preferred
Strong knowledge of US and Canadian payroll regulations.
Strong analytical skills, including use of Excel.
Bilingual (English, French, Spanish) is an asset
Ability to manage deadlines with precision and attention to detail.
Strategic oversight and adaptability in a fast-paced environment.
The expected annual salary range for this role is $110,000 - $125,000 a year. This position is also eligible for an annual incentive program.
Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations.
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