Fortinet Cloud Escalation Specialist
Perception Point
Fortinet seeks a Cloud Escalation & Post-Sales Dev-Ops Specialist in Burnaby, driving improvements in customer interactions and virtualization. Use your technical skills to troubleshoot and support cloud deployments effectively.
In this specialist role, you will resolve escalation tickets, build test environments, and reproduce customer issues related to Fortinet products in VM/Cloud settings. You will also identify common issues and develop solutions through collaborative efforts with teams. Continuous professional development in best practices is expected.
Key Responsibilities: - Troubleshoot and resolve support tickets from other teams - Reproduce customer issues in controlled environments - Help document common problems and train teams - Identify configurations that affect system performance - Collaborate with product teams for improvements
Requirements: - Proficient in virtualization technologies such as Citrix Xen - Strong analytical mindset for troubleshooting challenges - Excellent communication skills for interface with stakeholders - Data center experience guided by ITIL principles - Familiarity with firewall concepts and networking
Harness your expertise to make a significant impact on Fortinet's cloud customer engagements and product development.#J-18808-Ljbffr
In this specialist role, you will resolve escalation tickets, build test environments, and reproduce customer issues related to Fortinet products in VM/Cloud settings. You will also identify common issues and develop solutions through collaborative efforts with teams. Continuous professional development in best practices is expected.
Key Responsibilities: - Troubleshoot and resolve support tickets from other teams - Reproduce customer issues in controlled environments - Help document common problems and train teams - Identify configurations that affect system performance - Collaborate with product teams for improvements
Requirements: - Proficient in virtualization technologies such as Citrix Xen - Strong analytical mindset for troubleshooting challenges - Excellent communication skills for interface with stakeholders - Data center experience guided by ITIL principles - Familiarity with firewall concepts and networking
Harness your expertise to make a significant impact on Fortinet's cloud customer engagements and product development.#J-18808-Ljbffr
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Fortinet Cloud Escalation Specialist in Winnipeg, MB vacancy
- ...Together, we’re changing how the world works.What You’ll Do As an Escalation Engineer, you’ll join our growing global Escalation team that... ...root cause analysis and resolution, spanning browser, network, cloud, and endpoint layers.Analyze real technical data: Work directly...Suggested
Island
Winnipeg, MB2 hours ago - Elevate your professional journey as a Technical Account Manager at Fortinet, where you will provide dedicated technical support to our customer base. Develop your expertise in network security within a progressive company. As part of Fortinet, you will be responsible for...Suggested
Perception Point
Winnipeg, MB2 hours ago $120k - $140k per year
...Canadians.Who You Will Work With:Reporting to the Leader, Cloud Operations, the Senior Specialist, Cloud Operations provides senior-level AWS platform... ...engineering support for Cloud Operations, acting as a senior escalation point for complex AWS infrastructure and service issues...SuggestedRemplacementPermanent employmentFull timeTemporary workInternshipSecond jobImmediate startFlexible hoursInterac Corp
Winnipeg, MB2 hours ago- The Senior Cloud Infrastructure Specialist is responsible for the design, implementation, and evolution of Future’s enterprise cloud ecosystem... ...transfer to junior and mid-level system administrators. Escalation: Act as a Level 3 escalation point for complex system...SuggestedWork at officeRemote work
Future Electronics
Winnipeg, MB2 hours ago $122.1k - $162.8k per year
...leadership across McKesson’s enterprise infrastructure spanning cloud and on‑premises environments. In this role, you will set the technical... ...innovation in automation and reliability, and act as a key escalation point for complex issues. This role partners closely with senior...SuggestedLong term contractWork at office2 days per weekMcKesson
Winnipeg, MB2 hours ago$85.12k - $117.04k per year
The OpportunityAs a member of Medcan’s Lifecycle Marketing team, the Specialist, Salesforce Marketing Cloud, is responsible for the hands-on execution, administration, and optimization of our marketing automation ecosystem. This role owns the development and deployment of personalized...InternshipMedcan
Winnipeg, MB2 hours ago$127k - $159k per year
The Role Seeking an experienced Cloud Infrastructure Specialist to manage, support, and optimize enterprise cloud and infrastructure environments, ensuring high availability, security, scalability, and performance.Role Description Cloud Infrastructure SpecialistThe Role...Long term contractFull timeTemporary workPart timeWork at officeLocal areaFlexible hoursUST
Winnipeg, MB2 hours ago- Technical investigations define this Escalation Engineer role at Island, using networking, web debugging, and log analysis across enterprise... ...technical investigations. You will analyze browser, network, cloud, and endpoint layers while translating findings for enterprise customers...
Island
Winnipeg, MB2 hours ago $131.95k - $180.61k per year
...EST time zone Position SummaryWe have a current vacancy for an Escalation Manager - Technical Support to join our Team in Canada.... ...Database skills (Oracle and MS SQL Server). Knowledge of Public cloud platforms. Familiarity with AWS, VMware vCloud Air, Microsoft Azure...Long term contractFull timeTemporary workLocal areaRemote workThales Canada
Winnipeg, MB2 hours ago- Lead enterprise customer escalations remotely from Canada or the United States using executive communication and structured coordination. Support GitLab customers during high-stakes situations.As an Escalation Manager within GitLab Support Engineering, you will own complex,...Remote work
GitLab
Winnipeg, MB2 hours ago - ...LOMA Courses and Equisoft University)Role The Senior DevOps Specialist (Azure Cloud) reports to the Manager, SaaS Operations and works closely... ...and alertingParticipate in an on-call rotation as L3 escalation support for production incidents on our SaaS products, including...Permanent employmentFull timeRemote workFlexible hours
Equisoft Inc. (Canada)
Winnipeg, MB2 hours ago - ...Courses and Equisoft University) Role: The Senior DevOps Specialist (Azure Cloud) reports to the Manager, SaaS Operations and works closely... ...recommendations and alerting Participate in an on-call rotation as L3 escalation support for production incidents on our SaaS products,...Permanent employmentFull timeRemote workFlexible hours
Equisoft
Winnipeg, MB2 hours ago - Join Fortinet as a Security Researcher/Penetration Tester and advance your expertise in cloud security and AI penetration testing. Dive into innovative adversarial techniques in a supportive team environment. We seek a motivated and experienced Security Researcher with a...
Perception Point
Winnipeg, MB2 hours ago - ..., we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.As Lead Specialist, Cloud Platform, you will provide technical and operational leadership for the bank’s cloud platforms across Microsoft Azure and Amazon...Immediate startFlexible hours
Bank Australia Limited
Winnipeg, MB2 hours ago - ...career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking a Specialist, Cloud and AI FinOps to support the financial management, optimization, governance, and operation of our growing enterprise Artificial...Contract work
Air Canada
Winnipeg, MB2 hours ago - The successful candidate will be responsible for securing, automating, and operating enterprise-grade hybrid cloud platforms across AWS, Azure, and on-premises environments. This role is hands‑on and focuses on CI/CD platform ownership, infrastructure automation, security integration...
Smart IT Frame LLC
Winnipeg, MB2 hours ago - ResponsibilitiesDesign, update the existing integration solutions to move data between on-premise and cloud solutions using Oracle technology such as Integration Cloud, Oracle Data Integrator, and custom PL/SQL. Assess and conduct performance tuning o Experience RequirementsOnsiteWorkEnvironmentThesuccessfulcandidateisexpectedtowork7...
Softline Technology Inc.
Winnipeg, MB2 hours ago - We're looking for a Senior Cloud Engineer to design, maintain, and improve the cloud and on-premises infrastructure that supports our applications and services. Working closely with our development, security, and infrastructure teams, you'll focus on automation, system reliability...Work at officeWork from homeFlexible hours
Pandell, an ESG Company
Winnipeg, MB2 hours ago - Advance your career with Fortinet as a Full Stack Software Developer in Burnaby. Focus on data processing pipelines and web interface development within the Fortiguard Labs team. This role targets candidates with a passion for networking and cybersecurity. Join Fortinet to...
Perception Point
Winnipeg, MB2 hours ago - ...happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex... ...), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident...Full timeRemote workFlexible hours
GitLab
Winnipeg, MB2 hours ago - Become a Senior .Net Application Developer with Fortinet's FortiCare team, focusing on the latest web technologies and multi-tier application development. Engage in creating solutions for order fulfillment and customer service ticket management. Your role will bridge the...
Perception Point
Winnipeg, MB2 hours ago - ...applications and next steps. Our partner is looking for an Incident & Escalation Lead – Enterprise Customers based in Canada. The Incident &... .... Customer-facing experience with DevSecOps, CI/CD, cloud-native products, or related technologies. Familiarity with formal...Remote workFlexible hours
Jobgether
Winnipeg, MB2 hours ago - Lead enterprise incident escalations in Canada, combining executive communication, customer advocacy, and structured resolution planning across global teams.As an Incident & Escalation Lead, you will manage complex customer situations through resolution and relationship recovery...
Jobgether
Winnipeg, MB2 hours ago - Lead server, cloud, and network operations as a Senior IT Operations Specialist supporting Sifton Properties across London, Ontario, and multiple locations.This senior role administers technology environments that support business-critical operations. You will plan, provision...Remote work
Operations Manager
Winnipeg, MB2 hours ago - ...Medcan Health Management Inc. is seeking a Specialist, Salesforce Marketing Cloud, to lead hands-on marketing automation development and optimization. You will craft personalized communications, automated journeys, and audience segmentation across the lifecycle—from acquisition...
Medcan Health Management Inc.
Winnipeg, MB2 hours ago - We are seeking an experienced Oracle Cloud Integration Specialist to configure, implement, and support Oracle Fusion Cloud applications, integrations, and data migration initiatives. Work Arrangement: 5 DAYS PER WEEK ON-SITE - MANDATORY. Key Responsibilities Configure...
isgSearch
Winnipeg, MB2 hours ago - 87610# Cloud Computing Specialist (Cybersecurity Advisor)MontrealHybridCybersecurity and Identity ManagementApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more...Shift work
COFOMO
Winnipeg, MB2 hours ago - Manage Azure and AWS infrastructure for UST in Ontario, applying cloud administration and automation to support secure, highly available environments.This experienced Cloud Infrastructure Specialist manages enterprise cloud and infrastructure environments. The work includes...
UST
Winnipeg, MB2 hours ago - ...for BMO across a hybrid schedule, specializing in Check Point, Juniper firewalls, and critical incident response.As a Senior Network Escalation Analyst, you serve as the highest technical escalation point within NOC operations. You resolve complex routing, switching, firewall...Permanent employment
BMO
Winnipeg, MB2 hours ago - Accenture Song is seeking a skilled Marketing Cloud Engagement and Data 360 practitioner to work directly with clients, translating requirements into scalable Salesforce-based solutions. You will lead hands-on configuration, data modeling, and integration work across discovery...
Accenture PLC
Winnipeg, MB2 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Fortinet Cloud Escalation Specialist. Be the first to apply!
