University Simulation Engineer - Media Technology
University of the Pacific
Become a key player at the University of the Pacific as a Simulation Engineer I specializing in media technology support. Engage directly with the university community to provide training and technical assistance. This position includes maintaining and troubleshooting AV and simulation systems while also documenting procedures and resolutions. The engineer will interact with a variety of university stakeholders, ensuring high-quality service and efficient operation of learning technologies. Your ability to work across diverse populations will be crucial for success. Key Responsibilities:
- Configure AV systems and simulate technological setups
- Provide direct customer support and troubleshooting assistance
- Maintain clear documentation for knowledge sharing
- Train users in the effective use of simulation software
- Facilitate communication and coordination with vendors
- High School Diploma or equivalent education
- One year of experience in technical support of AV systems
- Familiarity with ServiceNow or similar platforms
- Excellent communication and writing skills
- Strong commitment to promoting equity and diversity
Vacancy posted 8 days ago
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