Systems Administrator Infrastructure Support

Support enterprise infrastructure through Windows Server administration, troubleshooting, and Level 1 and Level 2 technical support. Manage daily IT operations across servers, workstations, and networks.This Systems Administrator / Operations Support Specialist provides systems administration within enterprise environments. The work includes Active Directory, Microsoft Azure, Microsoft 365, Entra ID, and network services. You will also handle incidents, service requests, patches, and operational documentation.Key Responsibilities:
Provide Level 1 and Level 2 enterprise technical supportManage Active Directory accounts, permissions, and user profilesMonitor and troubleshoot servers, workstations, networks, and infrastructureApply software updates, security patches, and recovery proceduresMaintain technical documentation, procedures, and system inventoriesRequirements:
Experience supporting enterprise servers, workstations, and networksKnowledge of Windows Server, DNS, DHCP, and Group PolicyUnderstanding of Azure, Microsoft 365, and Entra ID administrationStrong hardware, software, connectivity, and performance troubleshooting skillsStrong communication, customer service, and problem-solving abilitiesApply systems administration, infrastructure troubleshooting, and user access expertise to maintain reliable enterprise IT operations.
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