Keyholder (Part time) Reitmans Pen Centre

As a Key Holder you will support the management team in creating a welcoming customer-focused environment that reflects the brands image. You bring energy style expertise and a customer-first mindset to every interaction whether assisting on the sales floor helping in the fitting room or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping experience.

Key Responsibilities

• Deliver an outstanding customer experience that builds strong relationships and encourages loyalty.
• Process transactions efficiently and accurately ensuring customers feel supported and valued at checkout.
• Use product knowledge and current promotions to drive add-on sales and support store performance.
• Maintain merchandising and presentation standards to keep the sales floor clean organized and visually appealing.
• Support daily store operations including opening and closing procedures to ensure smooth and consistent execution.
• Uphold a customer-first approach by offering styling advice answering questions and contributing to an engaging and inclusive environment.

Qualifications :

• 2 years of experience in retail sales or customer service (experience with opening/closing responsibilities is preferred).
• Strong customer service skills with the ability to create a welcoming and engaging shopping experience.
• Excellent multitasking and organizational abilities in a fast-paced environment.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS ERP ATS systems and Microsoft Office Suite.
• Flexible availability; able to work evenings weekends and holidays.
• Ability to stand for extended periods lift up to 40 lbs (18 kg) and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

Additional Information :

What Sets Us Apart

Hiring rate   of $0.80 above minimum wage  (rate may be greater based on relevant experience)

Exclusive Benefits:

• Paid Time Off*:  Flexible days and vacation time to help you balance school work and personal life
• Flexible Hours:  We adapt to your availability to offer a schedule that fits your needs
• Career Advancement*:  Opportunities for professional growth and career development
• Enjoy up to 70% off*  on personal purchases in your store and 50% off all RCL brands (Reitmans RW&CO PENN. Penningtons)
• Generous Referral Policy*:  Refer your friends and earn rewards for every successful hire the more you refer the more you earn!

*Certain conditions apply

Reitmans (Canada) Limited  is an equal opportunity employer committed to a diverse inclusive and accessible workplace where everyone belongs. If you are contacted for an employment opportunity please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidates experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

Remote Work :

No

Employment Type :

Part-time