Senior Order Processor – Cabinetry experience required

Our company is a leading custom cabinet manufacturer for over 60 years. We are currently seeking an experienced professional to process orders through the design and quote process, in preparation for production. This individual must have established knowledge of how cabinetry is designed and built, be adaptable to learning new technology, as well as the ability to deal with people professionally at all times.

Duties

Review and validate orders entered by customers
Prepare, organize and submit approved orders to engineering, for custom drawings, and to production
Act as a first point of contact and provide technical and design information
Manage service work as required
Organize, maintain, and coordinate office records and files
Communicate effectively with customers and co-workers
All other duties revolving around order processing

Requirements

Three years of experience designing, and entering orders for custom cabinetry is needed to have superior knowledge of the production requirements to produce high quality custom cabinetry
Architectural Technologist Diploma and Certification(s) and/or license(s) appropriate to industry is an asset
Reading blueprints and drawings from design software in the cabinet making industry
Excel at providing customer service
Prioritize and manage conflicting demands

Competencies

Ability to adapt to new technology
Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Ability to effectively communicate both verbally and in writing
Attention to detail
Ability to prioritize and manage conflicting demands
Ability to respond quickly in a dynamic and changing environment
Ability to work individually as well as part of a team
Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint) and receptive to learning how to use company owned software.
Strong writing, editing, and proofreading skills
Superior telephone manners and strong interpersonal skills
Problem Solver
Innovative
Accountable

Our employees are eligible for a generous benefit plan, a company matching pension plan and paid time off.

Our company is an inclusive employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.